Denise was extremely helpful and kind! She listened to my concerns and even solved one of the issues I was having all by herself!
11/14/2023
Stephanie S. VERIFIED CUSTOMER
I explained my issue to the gentleman who checked me out. He did his best to answer my concerns, but I dont understand why there is not a mechanic to talk to. I have a huge issue with understanding why my 4WD does not perform, and yet your diagnostic machine says there is nothing wrong....
I just had a bill for over $500. And
I am not anywhere closer to having a
Solution than I was before I took it in.
When I had the issue, I immediately called your service department to walk me thru the dash lights flashing.
They said there was nothing they could do, I needed to bring it in...I was out of state starting a camping trip....
Towing a trailer....Not good.
So I bring it in, and showed a picture of the dash flashing when it happened, and the 4WD failed going up a hill...I got stuck, and the truck did not make it up the hill with a loaded trailer, nor with an unloaded trailer...
And I was told it was my trailer, from your service department....Super not happy with the non answer.
11/14/2023
Gabriel R. VERIFIED CUSTOMER
Denise and the Toyota team members provided exceptional and superb service for my Tacoma. Thank you!
11/14/2023
Brian H. VERIFIED CUSTOMER
She was great!
11/14/2023
Alexandra C. VERIFIED CUSTOMER
You did a fantastic work on my car. I commend you all for the beautiful results. You made me very happy!!!!
11/14/2023
Juan N. VERIFIED CUSTOMER
Karina was outstanding great service appreciate her
11/14/2023
Jessie R. VERIFIED CUSTOMER
Jessica was incredibly helpful and accommodating of my business schedule. I will definitely return for services in the future.
11/14/2023
David P. VERIFIED CUSTOMER
Thanks for the excellent service.
11/13/2023
Alex U. VERIFIED CUSTOMER
Nisly done and on time. Very professional service.
11/12/2023
Terry H. VERIFIED CUSTOMER
I was treated professional and with respect I will see him again for my trucks needs
11/12/2023
Carey Y. VERIFIED CUSTOMER
She was nice and friendly, and very helpful
11/12/2023
Donald Pangilinan. VERIFIED CUSTOMER
Keep up the god work for being wpproachable to your clients.
11/12/2023
Mark A. VERIFIED CUSTOMER
Denise was great to work with.
Thank you.
Mark
11/12/2023
Herbert S. VERIFIED CUSTOMER
I was out of state when the service was performed. Q did an excellent job. Coordinating the service with my daughter and son-in-law. I’m very happy with the service.
11/12/2023
Krishna J. VERIFIED CUSTOMER
i like coming to Norm Reeves for service on my Prius. Always thorough and friendly.
11/12/2023
Karina L. VERIFIED CUSTOMER
Always very friendly customer service.
11/12/2023
Niamatullah B. VERIFIED CUSTOMER
I really appreciate Jessica for her best service and quick in handling work perfectly.
11/12/2023
Shawn K. VERIFIED CUSTOMER
I appreciate that Jessica remembered me from my last visit.
11/12/2023
Stacie P. VERIFIED CUSTOMER
Denise was friendly, efficient, and kept me up to date on the status of my car. Even on a busy Veterans Day.
11/12/2023
Jeffrey B. VERIFIED CUSTOMER
Luis provided excellent service. He was friendly, knowledgeable, and very professional.