Excellent customer handling and professional on the job and knows how to handle customers
4/12/2024
Blanca M. VERIFIED CUSTOMER
From the moment I stepped in, the staff greeted me warmly and were very helpful. I’m very grateful and satisfied with the service that Robert Farr and the staff gave me today
4/12/2024
Adam J. VERIFIED CUSTOMER
Fast, friendly, and thrifty!
4/12/2024
Carlos R. VERIFIED CUSTOMER
Service was great.
Luis was informative and friendly
4/12/2024
Carter R. VERIFIED CUSTOMER
I am not at peace with the handling of my service appointment. I think there is too much miscommunication and disconnect at this dealership.
4/12/2024
April H. VERIFIED CUSTOMER
Great service today
4/12/2024
Marylo S. VERIFIED CUSTOMER
It’s My first time coming into your busines. I’m very pleased by the way I was greeted & welcomed. And taken care of immediately. Happy with everyone I dealt with.Thank you NormReeves Toyota…Great experience & will return.
4/12/2024
Denisse A. VERIFIED CUSTOMER
Was not informed when my car was finished, had to ask and find someone to check me out after waiting for 20 minutes. Also, I asked for a tire valve cap to be placed on one of my tires, but this was not done.
4/12/2024
Julie M. VERIFIED CUSTOMER
As usual, a great experience. I appreciate that you don’t recommend a bunch of fixes each time I bring my car in. This builds trust and that is why I bring my car to this dealership. Thank you!
4/12/2024
Angela N. VERIFIED CUSTOMER
Great customer service, attentive, caring as always.
4/12/2024
Irina A. VERIFIED CUSTOMER
We turned to Toyota service, and I would like to express my gratitude to an employee named Simona. She is not only responsive and polite but also very welcoming in communication. Simona easily communicates in both Russian and English, which significantly facilitated our interaction. She has helped us on several occasions, for which we are sincerely grateful. Her professionalism and friendliness made our service experience extremely pleasant. We will definitely seek Simona's help again!
4/12/2024
Gregory B. VERIFIED CUSTOMER
The oil change was fine, but we still have t heard back about making a warrantee claim for excessive wear with Yokohama tires. Can someone please follow up with us?
Much appreciated
Greg Breslauer
****-****-xxxx
4/12/2024
Rosalia F. VERIFIED CUSTOMER
Thank you
4/11/2024
Leila M. VERIFIED CUSTOMER
Great service. Super fast.
4/11/2024
David S. VERIFIED CUSTOMER
Q is the best service writer you have give him a raise
4/11/2024
Barry B. VERIFIED CUSTOMER
Very professional and courteous. Wonderful sense of humor
4/11/2024
Yolaine B. VERIFIED CUSTOMER
Very good
4/11/2024
Quinton P. VERIFIED CUSTOMER
Everyone was friendly and able to assist in a quick manner. They looked at my truck first thing the next morning after dropping it off and were quick to communicate the issues they found and to correct them. They also checked any current recalls and fixed those without asking which was great. I do wish diagnostic charges were lowered or applied to work done!
4/11/2024
Leslie Elizabeth. VERIFIED CUSTOMER
Love getting my car serviced at Norm Reeves. I am always treated well and the service is timely as well as clearly outline. Thanks!
4/11/2024
Kensington I. VERIFIED CUSTOMER
Richard went above and beyond to explain all the issues with my card and recommend the best cause of action and am very satisfied. Thanks