Very good service , I felt that I wasn’t going to be taken advantage of, being a 85 year old woman.
4/17/2024
Brian Y. VERIFIED CUSTOMER
Denise was very friendly. She kept me updated with the status of my vehicle during the maintenance process.
4/17/2024
Sharron G. VERIFIED CUSTOMER
He was very professional and I had a good experience.
4/17/2024
Orhan D. VERIFIED CUSTOMER
I always get great service at this place, everybody super nice and professional, I always leave fully satisfied at Norm Reeves Toyota
Thanks to everyone for great service
4/17/2024
Tom K. VERIFIED CUSTOMER
Jessica was very kind and helpful throughout the whole process.
4/17/2024
Erinn Trista. VERIFIED CUSTOMER
Simona was great very friendly and efficient. Please to have her as my service advisor.
4/17/2024
Angelica S. VERIFIED CUSTOMER
Great service.
4/16/2024
Alejo C. VERIFIED CUSTOMER
Good job ! Problem taking care of.
4/16/2024
Kirby S. VERIFIED CUSTOMER
When I was ready to pick up my car about 4:30, there was only one service manager around. I had to wait around wondering if someone would pass by eventually.
4/16/2024
Marc S. VERIFIED CUSTOMER
I was taken in without an appointment, service was done in about an hour and a half. Thanks
4/16/2024
Edith L. VERIFIED CUSTOMER
Every person we encountered was courageous friendly and polite
The general manager included.
A great team
4/16/2024
Mike S. VERIFIED CUSTOMER
I think N. Reeves, and Toyota in general is doing a great job of
caring for all their customers’ needs. We experienced excellent
quality care by all N. Reeves service people (including the shuttle
bus service-driver)!
Mike S
4/16/2024
Niki G. VERIFIED CUSTOMER
smooth operation! thank you
4/16/2024
Kimberly L. VERIFIED CUSTOMER
It was first time going to the dealership to get my car serviced. John was very helpful answering my questions and the online portal was available to keep me updated on my car. I am highly satisfied with my trip today thank you!
4/16/2024
Jesus L. VERIFIED CUSTOMER
Simona did a great job at explaining everything from the service to the outcome of the inspection. Great communication skills.
4/16/2024
Martha S. VERIFIED CUSTOMER
Great service!!
4/16/2024
Cathy M. VERIFIED CUSTOMER
Thank you for having women of excellence, such as Simona, in your service dept. she’s knowledgeable, professional, competent. I will ask for her whenever my car requires service.
The service seemed more efficient and less chaotic compared to previous visits. I also didn’t feel overcharged for services rendered as I have in prior visits. Please keep doing what you now doing.
4/16/2024
Nancy S. VERIFIED CUSTOMER
Simona was the most professional and nicest person I have ever had the pleasure of dealing with.at Norm Reeves Toyota. I Hope she never leaves. I will always ask for her when I need service. I really appreciate all she did for me today.
4/16/2024
Sharon H. VERIFIED CUSTOMER
Q has handled my car on many occasions. His “diagnosis” of my cars needs has always been accurate and work done professionally is a given.
I appreciate his efficiency, ability to trouble shoot when needed and his overall experience is a huge plus.
I thank Q for all he does to make my experience at Toyota a positive one!