I'm very pleased overall with your service, and I'm so grateful to have Q as my service representative. He is top notch and so is your service.
5/11/2024
Jennifer G. VERIFIED CUSTOMER
Richard did an exit job of managing my recall visit.
5/11/2024
Gregory C. VERIFIED CUSTOMER
Karina was very knowledgeable and professional. A great asset to Norm Reeves Toyota!!!
5/11/2024
Darlene M. VERIFIED CUSTOMER
Thank you for your service.
5/11/2024
Hadi R. VERIFIED CUSTOMER
My supervisor was so kind , fast and smart I want to say to her thank you so much
5/11/2024
James J. VERIFIED CUSTOMER
Although we understand that obtaining a part can be an issue we are GREATLY upset that a repair that we were told would be in about 4 hours took THREE consecutive days! BUT the most infuriating issue was your TOTAL lack of communicating the status with us! No one took the initiative to CONTACT us or return our numerous calls. In the future we suggests some one to communicate with your valuable customers ( especially when an advisor takes the day off) another person should have made a courtesy call. When we picked up our car late this afternoon I personally left my name and number ( since Larry was late from lunch) and we assured he will call me. No one called!!! These actions are NOT good business ethics!
5/11/2024
Mary S. VERIFIED CUSTOMER
Rosalina was very helpful in explaining everything to me. Appreciate the fact that she kept me informed and even save me some money!
5/11/2024
Linda C. VERIFIED CUSTOMER
It is always a pleasure to take my car to Norm Reeves Toyota. They are always professional they are always courteous and they provide top-notch service I could not be happier!
5/11/2024
Tyrone T. VERIFIED CUSTOMER
I want to underline just what a great service rep Denise was. She listened to me, heard my concerns, helped me prioritize repairs and payment. I felt seen and grateful. I can't recommend her enough.
5/11/2024
Edward W. VERIFIED CUSTOMER
Job well done ????
5/11/2024
Jaime M. VERIFIED CUSTOMER
When can I come pick up my Camry?
5/10/2024
Martha W. VERIFIED CUSTOMER
Robert was efficient and Kelly me informed.
5/10/2024
Soon P. VERIFIED CUSTOMER
Always knowledgeable and professional
5/10/2024
Michael Anthony. VERIFIED CUSTOMER
There wetenosighestionspt rxlNstionsof what the diagnostics were o took it as nothing.vprnfi b set oce eD great though thank you
5/10/2024
Kevin C. VERIFIED CUSTOMER
Fast friendly and professional thanks for excellent service
5/10/2024
Kebenesh A. VERIFIED CUSTOMER
He is thevbest
5/10/2024
Kenden R. VERIFIED CUSTOMER
Great service, made the process very easy and seamless. Thanks!
5/10/2024
Lourdes Alicia. VERIFIED CUSTOMER
I’m glad they spot a nail on a tire right before my trip. I’m really thankful that Richard to notify. The best part was that I was available to process my payment before arriving to pick up my truck.
5/10/2024
Hai N. VERIFIED CUSTOMER
Should be telling all benefits under new vihcle warranty.Don't wait until the Cust.
ask.It's not nice.