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Real Reviews from VERIFIED CUSTOMERS
Juan F. VERIFIED CUSTOMER
La persona, que me atendió muy amable y contestó bien a mis preguntas muchas gracias
9/11/2024
Ana G. VERIFIED CUSTOMER
Very demure, very mindful
9/11/2024
Anthony T. VERIFIED CUSTOMER
5190 mission gorge lied that the did tire change to charge me very bad not being honest ci will never be back there
9/11/2024
Rita W. VERIFIED CUSTOMER
Although the matter was taken care of I’m not happy with the way things went down. I have bought 4 vehicles from Toyota and has never ran into such a problem as I did 8/3/2024.
9/11/2024
Jose P. VERIFIED CUSTOMER
Rosalina was the best associate I've ever encountered at Norm Reeves Toyota.
9/11/2024
Lisa T. VERIFIED CUSTOMER
Denise was very quick to check me in and notify me when service was done. Service was quick and good.
9/11/2024
Russell H. VERIFIED CUSTOMER
I have been getting our car serviced at Toyota for years. It was impossible to get an employee on the phone due to the new phone system to schedule and appointment and to discuss the repairs. In the future I may go somewhere else due to this frustration. Our representative was great in person and sympathetic to my complaint when I discussed with her.
9/11/2024
Reina C. VERIFIED CUSTOMER
Service was great/ joh was very helpful answering all my questions. Thank you!!
9/11/2024
Jonathan Daniel. VERIFIED CUSTOMER
John’s the ultimate professional, knows when and how to de-escalate interactions with customers. Would recommend norm reeves Toyota just off his professionalism!
9/11/2024
Michael P. VERIFIED CUSTOMER
Thanks
9/11/2024
Christopher F. VERIFIED CUSTOMER
Q Holts is a great employee good customer service and took care of my car maintenance in good time frame.
9/11/2024
Matt D. VERIFIED CUSTOMER
John Bautista is a very helpful and excellent service representative
9/11/2024
Safrin (. VERIFIED CUSTOMER
I was kept up to date on progress and responded to quickly.
9/11/2024
Michael A. VERIFIED CUSTOMER
Did not fix the problem that I brought the truck in for and never told me that the problem was not fixed or what it would take to fix the problem. I know it is not a big issue that we are dealing with. I would like for someone to reach out to me and try to find a way to solve my problem that I have been in for three times. Thank you Michael A
9/11/2024
Yolanda A. VERIFIED CUSTOMER
Excelente job
9/11/2024
Christian G. VERIFIED CUSTOMER
Very good service from the advisor, the service was fast, but please update the prices in the app.
9/11/2024
Dheeraj Ram. VERIFIED CUSTOMER
Good
9/10/2024
Kurt C. VERIFIED CUSTOMER
Prompt reply
9/10/2024
John O. VERIFIED CUSTOMER
Denise is always great. Always gets me in and out and explains everything that needs to be done to my car. Very happy.
9/10/2024
Lilia V. VERIFIED CUSTOMER
Excelente
9/10/2024