I have a question or concern I would like to discuss with the service manager regarding the brake flush i paid for. Please call me ****-****-xxxx. Greg B
4/18/2025
Vilma R. VERIFIED CUSTOMER
Great job thanks
4/18/2025
Dariela A. VERIFIED CUSTOMER
When I arrived I showed the advisor a coupon for 15% discount and he said that he will applied at the end. When I picked up the car he wasn’t there and the coupon wasn’t applied. They charged me the full amount. I called and asked about it they said they will refund me. I’m waiting.
1st I didn’t need to call if he had applied it
2nd now I need to follow up to make sure I get the refund
This is annoying
4/18/2025
Vernetta M. VERIFIED CUSTOMER
Ms. Canez was extremely informative, explanatory, patient and professional.
She kept me informed as to the ongoing work.
My situation was a disgusting one for the technician, and Ms. Canez advised me of what would have to be done, and the costs to solve the problem. Vetnetta Myers
4/18/2025
Dennis E. VERIFIED CUSTOMER
Very good job,good service and excellent customer service.
4/18/2025
Deena D. VERIFIED CUSTOMER
John Bautista is an excellent service advisor! Extremely helpful, answers questions, thoroughly, and provides very beneficial information about my car.
4/18/2025
Elisa M. VERIFIED CUSTOMER
Great service. Thank you
4/18/2025
Yasmine S. VERIFIED CUSTOMER
Very professional and knowledgeable!
4/18/2025
Charlie R. VERIFIED CUSTOMER
It took much longer than I was told and there was no communication about that.
4/18/2025
Jesus P. VERIFIED CUSTOMER
Very professional team and they did a great job and fast
4/18/2025
Leslie G. VERIFIED CUSTOMER
Had a great service manager Robert, took care of me . Very good experience!!!
4/18/2025
Clayton R. VERIFIED CUSTOMER
Too early too tell. The truck shouldnt have issues at 22 k in the first place. So it must of been a factory defect which you guys wouldnt disclose. I still want pictures of the burned part !!
4/18/2025
Byron R. VERIFIED CUSTOMER
Karina is excellent. Service was fast and good.
4/17/2025
Boinita A. VERIFIED CUSTOMER
Solved the problem of alarm going off and car not starting. No charge.????
4/17/2025
Christopher F. VERIFIED CUSTOMER
Q did a great job. As always great customer service,and professional. Thank you Q
4/17/2025
Walter K. VERIFIED CUSTOMER
Hi! Denise Lopez has been my service advisor for years and she has always been very professional, friendly, and knowledgeable. I always request for her for those reasons. She always does an excellent job!
4/17/2025
Thanh D. VERIFIED CUSTOMER
Mr Gonzalez & his team did vey excellent works
Thank you so much
4/17/2025
Curtis M. VERIFIED CUSTOMER
The service was poor. I scheduled the warranty service weeks ago. I dropped off the car and 3 hours later they said they don’t have the parts so I’ll have to come and get my car. The service department should make sure they have the parts before scheduling this service. They knew exactly what they were replacing and failed to check inventory. It’s very inconsiderate of my time.
4/17/2025
Eric B. VERIFIED CUSTOMER
Karina is the best service person ever. I have had many across many dealerships over the years. She is the best, most attentive, most responsive and goes above and beyond to make sure I am informed on the service needs of my vehicle!