Never received a copy of my inspection report. I asked for it and they told me that it was message to me and when I opened the link, it is blank.
6/6/2025
Manuel M. VERIFIED CUSTOMER
Karina was a great service advisor during my entire experience. She was professional, friendly, knowledgeable, and happily answered all of my questions. She ensured that I understood exactly what work was going to be performed on my vehicle. I felt like I was in good hands with Karina. I always get amazing service at Norm Reeves Toyota.
6/6/2025
Sisters O. VERIFIED CUSTOMER
Robert attended to the car with speed and concern. I appreciated his promptness. I love Norm Reeves Toyota
6/6/2025
Chue V. VERIFIED CUSTOMER
The services very satisfied and very good serices
6/6/2025
Ruben B. VERIFIED CUSTOMER
Simona is a great service advisor,she is prompt, very detailed in the maintenance that is going to be provided to your vehicle. The company is lucky to have her.
6/6/2025
Blanca O. VERIFIED CUSTOMER
Todo el personal excelente , son muy amables
Gracias
6/6/2025
Denise D. VERIFIED CUSTOMER
John was great and listened to what I needed done to the car.
6/6/2025
James R. VERIFIED CUSTOMER
We purchased our Prius new from your Dealership in 2006 and your Dealership has been all the service work since. That’s 19+ years of service. And for several years now Robert Farr has my go to service writer. Robert is always on top of everything. It’s been a winning combination for me. Robert Farr and Norm Reeves.
Sincerely James R
6/6/2025
Jeff S. VERIFIED CUSTOMER
Robert is always thorough, friendly and very helpful!!!
6/6/2025
Sandra P. VERIFIED CUSTOMER
The employee who helped me was great! She answered all of my questions and I’m very satisfied
6/6/2025
Stefan R. VERIFIED CUSTOMER
Denise was extremely helpful and pleasant to work with. I have not taken my car to the dealership before but definitely will if the quality of employee is that of Denise.
6/6/2025
Lynn L. VERIFIED CUSTOMER
Simona did a great job handling my RAV4 service.
6/6/2025
Kari R. VERIFIED CUSTOMER
Rosalina was SO helpful and answered all of my questions! Thank you so much!
6/6/2025
Sean M. VERIFIED CUSTOMER
Professional and extremely helpful. Kept me updated on the status of my vehicle from beginning to end.
6/6/2025
Lucille L. VERIFIED CUSTOMER
I'll gladly take the survey.
6/5/2025
Justin H. VERIFIED CUSTOMER
Rob was great, totally transparent, took the time to walk me through what was going on, total great time.
6/5/2025
John O. VERIFIED CUSTOMER
Always exceptional service by Denise Lopez. She’s really good at what she does.
6/5/2025
Sharon J. VERIFIED CUSTOMER
Karina was polite and efficient.
6/5/2025
Jill M. VERIFIED CUSTOMER
I appreciate Jessica following up with everything, especially after the difficulties with trying to make an appointment the day before