Yes I got a good customer service also my care done shortly time I was so happy thank you
6/16/2026
Brandon W. VERIFIED CUSTOMER
I appreciate the service and the shuttle!
6/16/2026
Arthur E. VERIFIED CUSTOMER
Great service.
6/16/2026
Cuauhtemoc L. VERIFIED CUSTOMER
I like the service and shadow very professional recommend this dealer Igive 5 estar
6/16/2026
Juan A. VERIFIED CUSTOMER
Jessica has been exceptionally professional, offering clear solutions and outlining clear future expectations for my 2024 Toyota Sequoia.
6/16/2026
Almas K. VERIFIED CUSTOMER
Robert is best and help us always
6/16/2026
Melissa S. VERIFIED CUSTOMER
I made an appt online for maintenance and called the day before to let them know I also needed a lease inspection. When I arrived for my appt, the woman who checked me in informed me my car also had a recall to have the charging adapter provided. She said there always nothing about my lease inspection but she would have it done. I let them know I was dropping my car off so I said it was fine to do the adapter and said they could have it all day to work on it. After three hours of dropping it off they called and said my car was done. I picked it up about three hours after that. My car was sitting there all day. When I checked out, I was informed all they did was provide the adapter and the lease inspection, they never even did my maintenance. Despite my car having a maintenance light, me making the appt, etc. I told them if they could get it done in 15 mins I would wait. It allegedly got done… but I doubt that I got the full 40,000 mile service. This is not the first time this has happened and I have written reviews before. My lease ends in September and I will be returning my car and I will not be a Toyota customer again. The service I have been provided is terrible from the moment I got the car.
6/16/2026
Jean U. VERIFIED CUSTOMER
Every thing was good for me
6/16/2026
Brian M. VERIFIED CUSTOMER
Joshua handled my service quickly and professionally
6/16/2026
Joan S. VERIFIED CUSTOMER
The whole process was well organized and move smoothly. Staff acted professionally
6/16/2026
Joi V. VERIFIED CUSTOMER
Efficient and communicate well. Reaching staff was a bit difficult though
6/16/2026
Teri B. VERIFIED CUSTOMER
The line was a bit long at 9:15 but I understand a lot of people are dropping off vehicles.
6/16/2026
Santos G. VERIFIED CUSTOMER
Very nice service
6/16/2026
Tracy S. VERIFIED CUSTOMER
Clear check in. Professional. Easy check out.
6/16/2026
Johnny Liem. VERIFIED CUSTOMER
Everything went well. Very smooth from
Start to end.
6/14/2026
Kenneth B. VERIFIED CUSTOMER
Just was sent the report but never told whether my car was ready or not. Would have appreciated a notification that I can pick my car up
6/14/2026
Yuliana N. VERIFIED CUSTOMER
Here’s a polished version of your feedback:
I was pleasantly surprised by the friendly, attentive service I received from John Bautista. After another attendant was dismissive of my questions and seemed annoyed by my presence, John was the complete opposite. Unfortunately, I wasn’t entirely surprised by the dismissive behavior, as I’ve experienced similar service from other employees during previous visits.
John’s professionalism, patience, and willingness to help truly stood out. He restored my faith in customer service and reminded me that there are still people who genuinely care about customers and take pride in their work. His positive attitude made a significant difference in my experience, and I greatly appreciate the excellent service he provided.
This version keeps your original message while improving the grammar, flow, and professionalism.