She was kind in explaining what the car had to be done to maintain good quality. She answered my questions well.
4/18/2023
Ricardo F. VERIFIED CUSTOMER
The service was good wait time was not long
4/18/2023
Carmelle G. VERIFIED CUSTOMER
Was pleased to be able to leave 30 minutes earlier than expected
4/18/2023
Maria A. VERIFIED CUSTOMER
went above and beyond to understand my concerns
4/18/2023
Fern S. VERIFIED CUSTOMER
Excellent communication from service coordinator
4/18/2023
Sherwyn B. VERIFIED CUSTOMER
Julie Canales is the only reason I get my Pilot serviced a Norm Reese Honda Cerritos. Julie Canales is a service manager. Julie Canales’ professionalism combined with her ability to be personable makes her a great asset to your company. Julie Canales should be promoted to a higher level within your company because her peers are definitely not at her level. Julie Canales definitely raises the bar. Julie Canales should teach others in the Service Department how to treat their customers.
4/18/2023
Lavieen S. VERIFIED CUSTOMER
Professional and efficient. Focused on customer satisfaction.
4/17/2023
Imelda J. VERIFIED CUSTOMER
I'm happy and satisfied with the recent service experience with Honda Cerritos. Ms Julie Canales has been helpful in addressing my concerns/questions. She is efficient and friendly too.
More Power to Norman Reeves Honda Service!!!
4/17/2023
Elaine D. VERIFIED CUSTOMER
Thahn,
Thank you very for your assistance! I appreciate your kindness, and professionalism!
4/16/2023
Ryan Y. VERIFIED CUSTOMER
Customer Service was great, but it shouldn't take 3 hours for an oil change and tire rotation. I don't see the point of having an "express" option when it takes just as long as a regular appointment. I might be looking for a different dealer to service my car.
4/16/2023
Sabrina C. VERIFIED CUSTOMER
I had a service scheduled for an oil change, and Joseph was my service advisor who helped assist with my service. And Joseph was very efficient and welcoming on helping me with my service. He provided what services I will need for my car with the price breakdowns which I appreciated. He was also very kind overall. Service was a 10/10 and I will be back!
4/16/2023
Osvaldo N. VERIFIED CUSTOMER
Very professional
4/16/2023
Valerie C. VERIFIED CUSTOMER
Great service!
4/16/2023
David B. VERIFIED CUSTOMER
Great service
4/16/2023
Vivian G. VERIFIED CUSTOMER
Manny was of support and provided good customer service.
4/16/2023
Sherrie A. VERIFIED CUSTOMER
Very kind . Very happy with my rep .
4/16/2023
Laura I. VERIFIED CUSTOMER
Muchas gracias por su atención y lo rápido del servicio
4/16/2023
Steven A. VERIFIED CUSTOMER
Great service
4/16/2023
Nicole P. VERIFIED CUSTOMER
Joseph was extremely friendly and made my experience overall a great and easy appointment.