I think that Thanh is the best service employee you have there he will go out of his way to make his customer happy and do a great job for your business thanks. Reggie Blanton
6/25/2023
Eduardo M. VERIFIED CUSTOMER
Julie has excellent customer services skills. She makes you feel like you are the only customer.
6/25/2023
Jesse D. VERIFIED CUSTOMER
Yes
6/25/2023
Geronimo M. VERIFIED CUSTOMER
Excellent service
6/25/2023
Theresa E. VERIFIED CUSTOMER
Ruben is the best service advisor I’ve ever had at Norm Reeves Honda. The best!
6/25/2023
Elizabeth P. VERIFIED CUSTOMER
Oscar answered the questions and responded quickly to emails regarding the servicing and repairs needed. He was very helpful and pleasant to work with.
6/25/2023
Ramonda T. VERIFIED CUSTOMER
Thanks
6/25/2023
Merced B. VERIFIED CUSTOMER
They left the oil pan loose. When i called to talk to the representative the receptionist told me that someone would call me back but i never heard back from anyone.
6/25/2023
Julio/Jessica M. VERIFIED CUSTOMER
Miguel always goes out to assist us in the best way. Also, explain to us all the recommendations our truck needs. Ultimately, he makes time to assist my husband and I. Kudos to him for great service.
6/25/2023
Denea G. VERIFIED CUSTOMER
Miguel is great thank you.
6/25/2023
Jorgina P. VERIFIED CUSTOMER
Joseph was great. He was very polite and professional.
6/25/2023
Peter F. VERIFIED CUSTOMER
The text messages updating me on my service were confusing. It would say it needs an approval for work to be performed, then moments later tell me that the work has been done and is complete. And when I go to pay the work had not been done. When I try to call in the phone line is always busy.
6/25/2023
Danilo M. VERIFIED CUSTOMER
Thanks for the good job.
6/24/2023
Carol B. VERIFIED CUSTOMER
Our service agent Anthony was extremely helpful and very professional. We have a an extended warranty on our 2016 Honda pilot which did cover the cost of the replacement of our condenser for our air conditioner and the cost of a rental car. Anthony handled everything professionally and very quickly. Thank you, Anthony.!!
6/24/2023
Larry L. VERIFIED CUSTOMER
Norm Reeves Honda is very lucky to have a service advisor with the knowledge and experience that Bryan Ortiz provides to the customer. He is a great asset to the dealership.
6/24/2023
Robert H. VERIFIED CUSTOMER
Great customer service and very knowledgeable of his job. Thank you Joseph!
6/24/2023
Hali S. VERIFIED CUSTOMER
Oscar was great friendly and patient thank you
6/24/2023
Enrique P. VERIFIED CUSTOMER
Excellent Service Advisor, will definitely work with Bryan in the future