I mentioned to Leo, the representative that was helping me out.
if he could help me out and apply a discount I received in the mail fo an oil change and entire rotation. I mentioned I didn’t have the coupon on me. He mentioned I was already receiving a discount on the oil service for 59.99. And since I didn’t have the coupon he wasn’t able to apply. I feel like if you really wanted to give me the discount he could’ve but just decided not to.
7/12/2026
Genaro V. VERIFIED CUSTOMER
Ok gracias
7/12/2026
Robert D. VERIFIED CUSTOMER
Great job!
7/12/2026
Cindy L. VERIFIED CUSTOMER
Sab gave great cust serv
7/12/2026
Jesse L. VERIFIED CUSTOMER
Trevor gave great professional service and I would recommend him to anyone
7/12/2026
Alberto C. VERIFIED CUSTOMER
He has great customer service! Thank you!
7/12/2026
Mynor A. VERIFIED CUSTOMER
Michael Barr was great customer service and vey professional following up on the status on my vehicle.
7/12/2026
Darlene K. VERIFIED CUSTOMER
Was very quick. Left the car the evening before. Was contacted for what work needed to approve.was done quickley. EVeryone very friendly and courteous.
7/11/2026
Thomas B. VERIFIED CUSTOMER
Leo was very helpful and catered to my questions and concerns.
7/11/2026
Giselle J. VERIFIED CUSTOMER
Super fast service and great at explaining any maintenance and car performance issues.
7/11/2026
Carlos M. VERIFIED CUSTOMER
He was very kind and helpful!!
7/11/2026
Christopher M. VERIFIED CUSTOMER
Great service as usual everyone I dealt with was great
7/11/2026
Yolanda S. VERIFIED CUSTOMER
I was serviced as soon a arrived and was out wiithin 1 hour and 15 minutes.
7/11/2026
Magnolia M. VERIFIED CUSTOMER
Great personality
7/11/2026
Daniel T. VERIFIED CUSTOMER
Ruben is my main go-to service rep. He is very professional. He knows how to deal with customers. He understands customer relationship with the company and provides his service accordingly. I have not received the same type of customer representation from other service reps unfortunately, which is why I only go to Ruben.
7/11/2026
Diana A. VERIFIED CUSTOMER
Very helpful and great customer service .
7/11/2026
Brenda B. VERIFIED CUSTOMER
Certainly Ramiro found things that was under manufacture warranty that I didn't see. He was very professional and quite a gentleman. I will request him fir my next service
7/11/2026
Erlinda F. VERIFIED CUSTOMER
Leo explains to me what's due for the service and he did inofrm me that if they see anything else needed he will call me. There's only one thing Honda service forgot to do I brought my car for oil change which they completed, they forgot to change the sticker by the windshield by driver side of when it will be due. Old sticker foraintennace is 15% or the mileage. I saw it when I got home. Is it possible to send the sticker by mail? Thank you
7/11/2026
Marlene R. VERIFIED CUSTOMER
Ruben’s great! Best service advisor I’ve worked with at Norm Reeves, very kind, professional and straightforward. He should be the example for all the service advisors at Norm Reeves.