Everything went very smoothly. Joseph was extremely helpful throughout the whole process. I dropped my car off the evening before, and he contacted me first thing in the morning with feedback about the vehicle. I honestly expected the process to take much longer, but by around noon I already received a message saying the car was ready. When I arrived, he greeted me very warmly and professionally. Overall, it was a great experience and I was very satisfied with the service.
5/27/2026
Murray C. VERIFIED CUSTOMER
Robert was great ! Explained everything and had done really fast. I will work with again.. great representative for Honda.
5/27/2026
Mauricio C. VERIFIED CUSTOMER
Muy buena atención y muy rápido servicio
5/27/2026
Edgar R. VERIFIED CUSTOMER
Yes, straight to the point.
5/27/2026
Alma Z. VERIFIED CUSTOMER
Leo is a prime example of what a model service advisor is. Excellent customer service skills, great communication, and perfectly explains everything my car needs when it comes to service. Thank you Leo!
5/26/2026
Balvinder S. VERIFIED CUSTOMER
Very good service and staff
5/26/2026
Laura B. VERIFIED CUSTOMER
The left front wheel covering was not secured when we drove the car home. This may have caused the wheel to bend and run in the tire. Very concerning that this was missed. I expect a call. I have bought 4 cars at norm reeves. ****-****-xxxx
5/25/2026
Daniel H. VERIFIED CUSTOMER
Thank you thanh Sabatier for the service and telling us get in done in time
5/25/2026
Joshua D. VERIFIED CUSTOMER
Thanh did an amazing job helping me out, he let me know exactly what I needed and didn’t need yet. Very professional!
5/25/2026
Victor G. VERIFIED CUSTOMER
Muy mal el servicio
5/25/2026
Lara L. VERIFIED CUSTOMER
Great service!
5/25/2026
Jennifer W. VERIFIED CUSTOMER
This time around I made sure to ask for Thanh when I scheduled my appointment to get serviced. He has great trustworthy customer service and got me in and out quick! I will be requesting Thanh for my future visits.
5/24/2026
David M. VERIFIED CUSTOMER
Amazing experience from the first interaction with Robert to the moment my car was ready! I would like for him to be the one who continues my vehicles ongoing service. Thank you for all the hard work.
5/24/2026
Graciela E. VERIFIED CUSTOMER
Joseph has a great attitude and a welcoming personality that instantly puts clients at ease. He answered all my questions thoroughly, demonstrating his expertise and patience. Thank you, Joseph. I will be returning to this location for future car services because of the excellent customer experience :)
5/24/2026
Megan R. VERIFIED CUSTOMER
Brought my Honda in for an oil change and Robert took care of me. He was super helpful, honest, and professional with no sleazy tactics, just great vibes and excellent customer service. Will definitely be coming back to him for future service!
5/24/2026
Martha N. VERIFIED CUSTOMER
The staff were treating me well and explained details of my car
5/24/2026
Jack P. VERIFIED CUSTOMER
IT took me years to go back to Norm Reeves, today you reminded me why I do not like your place, service is terrible. GEt some friendly people , someone that will go the extra mile to help, horrible service.