Greg always does a great job. He is knowledgeable and presents himself in a professional manner. I have been dealing with him for years.
2/2/2019
Salwa G. VERIFIED CUSTOMER
Excellent service.
2/1/2019
Rebecca C. VERIFIED CUSTOMER
The guy who did the service is good and respectful. He takes care of everything we need, like the loaner car, paperwork’s etc. Overall, we’re really satisfied.
2/1/2019
Pei Li. VERIFIED CUSTOMER
Service advisor Greg was knowledgeable, friendly and patient in teching us how to apply the touch up paint. We appreciate his help.
2/1/2019
Lovinda B. VERIFIED CUSTOMER
Fadi is outstanding. I've been a Putnam Lexus customer for many years. My first impression of the dealership was Robert ****. We bought a car, then leased another within weeks. The professionalism of Robert and of Fadi in the service department is why we still have that first Lexus IS 250, and we're on our second RX. Fadi has earned my trust over the years. Quality people are why Putnam Lexus is the first place we shopped when we were in the market for another vehicle last year. Thank you for having such outstanding people on the Putnam team. At my every opportunity, I tell my colleagues about Fadi and Robert and the fine service I've received at Putnam Lexus.
2/1/2019
Mrs. Kerstin. VERIFIED CUSTOMER
I was never given a lug nut key to my 2014 new Lexus when I had a flat and bought new tires they charged me 25$ for a key that should have been given to me in the first place it’s very unfair I should not have been charged i never heard of a lug nut key and Lexus should make sure with customer that all equipment is in the car
2/1/2019
James B. VERIFIED CUSTOMER
Greg is great. He has been helping me for years. You are very lucky to have him.
2/1/2019
June K. VERIFIED CUSTOMER
I appreciated Joe’s professionalism . He was pleasant and
Answered questions I had about the apps on
The dashboard. Appreciated the service of a clean car.
2/1/2019
Elizabeth M. VERIFIED CUSTOMER
Greg was super nice I hope to work with him again.
2/1/2019
Vinnie T. VERIFIED CUSTOMER
Great customer service!
2/1/2019
Louise W. VERIFIED CUSTOMER
Servicing took longer than expected. But, at least I got the car back on the same day and shuttle was available RT.
2/1/2019
Zhiming F. VERIFIED CUSTOMER
Greg Dong did excellent job.
2/1/2019
Jacob M. VERIFIED CUSTOMER
Winston’s awesome ! Thanks Jacob
2/1/2019
Tina Z. VERIFIED CUSTOMER
Very satisfied!
Thank you.
2/1/2019
Denise G. VERIFIED CUSTOMER
Car not completed yet so too early to rate service
2/1/2019
Mr. Glenn. VERIFIED CUSTOMER
Greg always exemplifies what service organizations strive to achieve with their personnel. He is respectful, knowledgeable, attentive, patient and most importantly, passionate about making his customers completely satisfied with their experiences.
2/1/2019
Jackie W. VERIFIED CUSTOMER
Your people are knowledgeable, professional, very well trained, and pleasant.
2/1/2019
Michael J. VERIFIED CUSTOMER
Richard is amazing. He is invaluable and the main reason we service our vehicle at Putnam Lexus. He deserves a raise!
2/1/2019
Wendy J. VERIFIED CUSTOMER
The only things that were not perfect was a mix up with my service apt date and I asked for the batteries to be changed in my key but they ate still not functioning at 200%. No need to call
1/31/2019
Donald L. VERIFIED CUSTOMER
Joshua is an excellent representative for your company.