Timely great communication
Really impressed by the video and Michael. Thoroughly would like to work with him again, fast, empathic, professional, and thoughtful. He was very kind to my wife who is 38.5 weeks pregnant. I have high expectations from Lexus and he represents tbe brand well. He is also you can tell a good human.
7/13/2026
Tequila W. VERIFIED CUSTOMER
Benjamin was very transparent, helpful, and kept me informed of the status of my vehicle. He was also very responsive and addressed my concerns. He provided EXCELLENT customer service.
7/12/2026
Yichen M. VERIFIED CUSTOMER
I brought my car into Putnam Lexus today, and Michael Kim was extremely professional and took care of this extreme concerning issue right away, along with providing a complimentary service.
7/12/2026
Susi P. VERIFIED CUSTOMER
Michael is the best!!
7/12/2026
Neil W. VERIFIED CUSTOMER
It’s not Randy’s fault but I thought I was getting an oil change. Lexus 4 free services are kind of a joke.
7/11/2026
Lisseth G. VERIFIED CUSTOMER
Excellent service. Thank you
7/11/2026
Sanjeev K. VERIFIED CUSTOMER
David was awesome! Very helpful and responsive!
7/10/2026
Gabe T. VERIFIED CUSTOMER
Excellent service
7/10/2026
Kevin C. VERIFIED CUSTOMER
David is friendly and professional.
7/9/2026
Eddie M. VERIFIED CUSTOMER
Benjamin communicated well. Work was completed timely, thank you.
7/9/2026
Leilani L. VERIFIED CUSTOMER
Benjamin Nino has been my service advisor since 2025 and I am so lucky to have him care for my 2025 Lexus ES300h. He constantly goes above and beyond to make sure that everything is taken care of. Benjamin Nino is very knowledgeable, kind, and patient and is a true professional at what he does. Putnam Lexus is lucky to have him as part of their team!
7/9/2026
Elaine L. VERIFIED CUSTOMER
Randy Solomon is the best! I trust his advice which is always spot on. I hope that he never retires! Isn't he due for a raise?
7/9/2026
Chumei L. VERIFIED CUSTOMER
You have a wonderful team. I am very happy for the service .
7/8/2026
Veena D. VERIFIED CUSTOMER
Benjamin was thorough in answering my questions, always answered my calls promptly and was always polite and courteous.
7/8/2026
Laura K. VERIFIED CUSTOMER
David was very courteous and professional. I have not had a bad experience. This time I had to pay for gas in the loaner. Which is totally my fault for not putting gas in because I did not know what type of gas the car took. But I got a complementary car wash and vacuum. So I will look at it as I paid for the car wash. Thank you so much.
7/8/2026
Laurene S. VERIFIED CUSTOMER
Excellent customer service
David is a great representative!
7/8/2026
Nancy K. VERIFIED CUSTOMER
I appreciate the report and the first time receiving a video
My suggestion for the video is that it move slower so I can better understand what I’m looking at. In addition if Voice is available, that would be equally beneficial. Thank you.
7/8/2026
Deborah S. VERIFIED CUSTOMER
Ben is competent, kept me informed, managed my expectations and delivered as promised. It is always a pleasure working with him. I trust him.
7/8/2026
Mark G. VERIFIED CUSTOMER
George is always courteous, polite and nice and he always does the best to make sure the job is well done and I’ve always been satisfied with your service at Putnam Lexus
7/8/2026
Leena S. VERIFIED CUSTOMER
Greatly appreciate the courteous service provided by Me Liss.
Also highly appreciate Mr Luan Nguyen the Sales tech demonstrating the auto parking feature and patiently answering my questions on battery maintenance.