Everything went well. Staff is friendly, efficient and professional.
6/19/2026
Carolyn M. VERIFIED CUSTOMER
Michael did a great job, communicating with us via text all day and explaining the findings after our 60K maintenance. Greatly appreciated the loaner car also.
6/19/2026
Kathryn G. VERIFIED CUSTOMER
David Hang was exceptionally responsive and understanding of my needs. He was very personable and easy to relate to. He’s an exceptional service rep!
6/19/2026
Larisaa L. VERIFIED CUSTOMER
Good
6/19/2026
Swati A. VERIFIED CUSTOMER
Service was completed promptly.
Office staff “forgot” to call shuttle/Uber so had to arrange for a ride to pick up my car after service was completed
6/19/2026
Michael M. VERIFIED CUSTOMER
Thank you for your regular communication on the status of my service repair. So far I have not seen the low oil warning come on again, so I am satisfied with the repair and service. Thank you!
6/18/2026
Agnes I. VERIFIED CUSTOMER
Professional and timely updates. Excellent customer service.
6/18/2026
Swapnil S. VERIFIED CUSTOMER
Punctual ans honest
6/18/2026
Michael J. VERIFIED CUSTOMER
As usual everyone was fantastic and Ben was perfect in communication with me..
6/18/2026
Monita C. VERIFIED CUSTOMER
The only thing I was not happy with, I got a text message from Putnam Lexus that my car was ready for pick up. I called like 3 times and no one answered the phone. I needed a ride to Putnam to pick up my car. I ended up taking Uber. I told the receptionist that you guys should refund me for Uber and they did. I was told dropping off and picking up was part of the service.
6/18/2026
Sarah W. VERIFIED CUSTOMER
Easy check in and pick up. Great communication!
6/18/2026
Steve H. VERIFIED CUSTOMER
Excellent service and communication as always
6/17/2026
Madalyn B. VERIFIED CUSTOMER
Ben was terrific to work with.
6/17/2026
Phillip M. VERIFIED CUSTOMER
Our windshield wiper problem was quickly fixed and Ben gave his normal great service to us. Many thanks!
6/17/2026
Tommy D. VERIFIED CUSTOMER
Had another wonderful experience with Randy! Appreciate his diligence and updates throughout the whole experience. Thank you!
6/17/2026
David W. VERIFIED CUSTOMER
George was helpful. Great customer service and active delivery.