We are extremely happy with the service we get from Putnam Lexus and especially David Liss our service advisor. David consistently makes us feel valued Putnam customers by giving us common sense solutions for our service needs for both of our Lexus cars we purchased from Putnam.
5/18/2026
Debbie A. VERIFIED CUSTOMER
Randy is excellent as always. Loaner vehicle staff were also great.
5/18/2026
Jack K. VERIFIED CUSTOMER
Randy was creative and accommodating and timely delivered the overall service that was requested. JK.
5/18/2026
Arun M. VERIFIED CUSTOMER
Excellent service by Randy as always.
Arun
5/17/2026
Carol M. VERIFIED CUSTOMER
Randy is always truly wonderful to us each time giving best customer service we’ve ever experienced compared to other dealerships!
The parts man is wonderful too!!!
5/17/2026
Souren F. VERIFIED CUSTOMER
I had an excellent experience getting my car fixed and wanted to recognize the outstanding service I received. From start to finish, the process was smooth, professional, and honest. The team took the time to explain everything clearly and made sure my car was repaired properly and in a timely manner.
5/17/2026
Michael E. VERIFIED CUSTOMER
I especially appreciated having the interior of my car cleaned before it was returned to me.
5/17/2026
Raisa I. VERIFIED CUSTOMER
I want to thank you, Michael Kim, for his excellent service taking care of my car
5/17/2026
Barbara B. VERIFIED CUSTOMER
All staff very helpful and polite. We are impressed with the cleanliness of your total facility! Great customer service!
Thank you!!!!
5/17/2026
Alla A. VERIFIED CUSTOMER
I know Benjamin for many years and he is very professional and always the excellent service!
5/17/2026
Ivonne V. VERIFIED CUSTOMER
Michael was great from start to finish. Friendly and professional. Answered all our questions and was very patient with us.
5/17/2026
Steven G. VERIFIED CUSTOMER
Randy was terrific (as was the woman -- I think it was Brianna who helped sync my phone ot the loaner car). The service was excellent and everything I had set up still worked after the software update. The car feels like new - somehow I am getting better electric miles than before the service.
5/16/2026
Philip S. VERIFIED CUSTOMER
Excellent shuttle service
5/16/2026
Pamela B. VERIFIED CUSTOMER
David is a very loyal , prompt professional attendant. I’m greatful to have him help and try to stick with David as much as possible
5/16/2026
Randall G. VERIFIED CUSTOMER
Randy is a top notch customer service representative. He knows my cars well. Over 7 years and 3 different Lexus his service has been excellent. It’s nice to have a car guy that you can really trust and will recommend appropriately. 5 star service. Thank Randy
5/16/2026
Leonard B. VERIFIED CUSTOMER
Randy is wonderful & always takes excellent care of us & our car.
5/16/2026
Susan U. VERIFIED CUSTOMER
Perfect execution. Everything went as planned. Thanks Putnam!
5/16/2026
Elianne P. VERIFIED CUSTOMER
Randy is always fantastic - great about follow through and keeping me informed. This time I also want to thank David who set everything up for me initially when I spoke to him on the phone. Fantastic teamwork!
5/16/2026
Priya P. VERIFIED CUSTOMER
Randy is great.
5/16/2026
Pargat S. VERIFIED CUSTOMER
Quick efficient and very friendly. Great service from Randy as usual