Putnam auto service provided by Fadi Soudah has always been top notch and much appreciated. Thank you very much!
~Marcia M
2/11/2019
Dennis P. VERIFIED CUSTOMER
Excellent service
2/11/2019
Nancy E. VERIFIED CUSTOMER
As always excellent service
2/11/2019
Mary P. VERIFIED CUSTOMER
Fadi ALWAYS gives us EXCELLENT service . We have 3 Lexus cars. It is because of people like Fadi that I will always buy a Lexus. Also I tell all my friends that the service from a person like Fadi will make them always buy a Lexus! Thank you
2/11/2019
Chris P. VERIFIED CUSTOMER
Swift, easy, thorough, certified and OEM — what’s more to want? Fadi’s always eager to help and make it a great experience. Thanks!
2/10/2019
Jean H. VERIFIED CUSTOMER
Fadi has always been a terrific service manager and last week was no exception. He’s one of the reasons I have stayed with Putnam Lexus Service for over a decade!
2/10/2019
Patricia M. VERIFIED CUSTOMER
Wrong license plate number on invoice
2/10/2019
Dawn E. VERIFIED CUSTOMER
Joe was great and the front desk clerk who helped me made me very happy by offering me the same model (450h) I was used to driving. It is always a pleasure to see and be greeted by Zack as well.
2/10/2019
Charles Y. VERIFIED CUSTOMER
Kent is doing his best with a bad situation, and hopefully things are resolved when my car is fully fixed but for now, my car isn’t fixed yet.
2/10/2019
Marshall D. VERIFIED CUSTOMER
Fred was very professional as was your cashier. A++
2/10/2019
Deborah M. VERIFIED CUSTOMER
Great service, thank you!
2/10/2019
Lydia G. VERIFIED CUSTOMER
Joe was awesome! He provided me with a loaner vehicle last minute. He found the tire that I normally use for my vehicle. He followed up immediately after the work was completed. Thank you Joe
2/10/2019
Adriana S. VERIFIED CUSTOMER
Great prompt service and updates to the status of the work
2/10/2019
Debra M. VERIFIED CUSTOMER
Fadi is the best and that is why I consistently ask for him!
2/10/2019
William P. VERIFIED CUSTOMER
Very personable.
2/9/2019
Katherine R. VERIFIED CUSTOMER
To be honest I have brought my car for service twice and both times everyone was extremely nice for the most part but it seems to go left when it comes time for an update and to notify me whether my car is done or not. Also, my specialist was fairly pushy when it came to adding service work to my car. I get that they want to make a sell but this time the guy seemed Ingenuinious. Otherwide everyone else were great and friendly. Also, I was pretty annoyed it took an hour and me calling twice to request the shuttle to pick up my car. But oh well maybe next time will be better.
2/9/2019
Ephrem Wu. VERIFIED CUSTOMER
Several snafus. Easier to explain when you call.
2/9/2019
Heidi K. VERIFIED CUSTOMER
Greg is very personable and professional.
Completely satisfied.
Many thanks!
Heidi
2/9/2019
Anamitra D. VERIFIED CUSTOMER
Thank you. Richard was professional, courteous and im happy with my experience