My battery is still not performing as promised. I was stuck at the airport this morning because the car would not start. Please have a rep contact me later this morning. Thank you.
7/29/2019
David B. VERIFIED CUSTOMER
Val was very accommodating. My tire needed a patch and he took care of me / it in a very expeditious manner. What’s more is he charged me for the patching material only and waived the labor! It was unexpected and appreciated.
7/29/2019
Elizabeth O. VERIFIED CUSTOMER
Great service experience! Thank you!
7/29/2019
Victor N. VERIFIED CUSTOMER
Fast and efficient.
7/29/2019
Rahul L. VERIFIED CUSTOMER
Excellent service! I have been using Putnam Lexus over 10 years now, and I am very satisfied with both Putnam Lexus and Fadi.
7/29/2019
Amos W. VERIFIED CUSTOMER
I did not get called back on Saturday and have no way of picking up my car until Monday morning. Even then I don’t know if I’ll get my car back because I can’t reach anyone to check on status of my car.
7/29/2019
Maureen S. VERIFIED CUSTOMER
Fadi was very helpful!
7/28/2019
Nadya B. VERIFIED CUSTOMER
Fadi Soudah always provide excellent service.
Thank you Fadi, you are the best
7/28/2019
Lyudmila S. VERIFIED CUSTOMER
Excellent job , customer service.
7/28/2019
Ninfa L. VERIFIED CUSTOMER
Joshua is very courteous and helpful to provide
His advice of my concern about The tire rims.
I will schedule my next appointment with him as my service advisor
7/28/2019
Dan K. VERIFIED CUSTOMER
The drop off, pick up of the loaner car, and the pick up after the service were all very smooth and easy.
7/27/2019
Barbara R. VERIFIED CUSTOMER
Kent was great, Professional, organized and helpful. Car was ready about the time he said it would be. I did call to see if it was ready. Did not receive a call as promised though. The car had just been washed when I called so maybe I I I was a bit hasty. All in all a great job as always. Hi Marty!
7/27/2019
David M. VERIFIED CUSTOMER
Thank you Fadi for always looking after us.
7/27/2019
Ronald G. VERIFIED CUSTOMER
Thank you
7/27/2019
Sola A. VERIFIED CUSTOMER
A plus, great service.
7/27/2019
Nancy E.. VERIFIED CUSTOMER
Everything excellent except the persistent pervasive men’s cologne scent left in the car. Starting to fade after a few days. It is an easily corrected problem.
Thanks for the otherwise helpful service.
It would have been helpful for you to advocate for me with the Lexus customer service people about the armrest console disintegration. I have contacted them and am awaiting the plan. Nancy Mason
7/27/2019
Frances N. VERIFIED CUSTOMER
Good Job. Very efficient.
7/27/2019
James H. VERIFIED CUSTOMER
Joe was beyond helpful and took care of all my needs. 5 stars all the way around!