I will give the service department and Richard an A+
8/10/2019
Frank B. VERIFIED CUSTOMER
Excellent customer service and kept me updated on status, job completed in half the time!
8/10/2019
Andrew W. VERIFIED CUSTOMER
Your team is great, the service is great, the only thing that is not great is your website, it’s confusing and hard to navigate and ultimately frustrating. More than once I’ve given up on finding what I’m looking for or scheduling a service appt.
otherwise you’re awesome!
Thanks
8/10/2019
Terry F. VERIFIED CUSTOMER
Richard is great.
8/10/2019
Andrea S. VERIFIED CUSTOMER
I’m very happy with your wonderful service and quick turn around time.
8/10/2019
Jesse S. VERIFIED CUSTOMER
Excellent customer service. Thank you
8/9/2019
Radhika S. VERIFIED CUSTOMER
Richard Nguyen is the best service advisor
8/9/2019
William F. VERIFIED CUSTOMER
Friendly and prompt
8/9/2019
Tom M. VERIFIED CUSTOMER
Winston is always very responsive and helpful. He delivers excellent customer service.
8/9/2019
Eric K. VERIFIED CUSTOMER
Fred was great! Responsive, kept me up to date on the progress of my vehicle and was very accommodating. Overall 5 star experience!
8/9/2019
Dennis L. VERIFIED CUSTOMER
winston never disappoints when i bring my car for service. Honest and straightforward.
8/9/2019
Joanie D. VERIFIED CUSTOMER
Josh was great. Please make sure you double check the mileage on your loaner! I had to return to have the paperwork corrected and am glad I checked the accuracy.
Thanks again!
8/9/2019
Joel G. VERIFIED CUSTOMER
Randy was great!
8/9/2019
Diane L. VERIFIED CUSTOMER
Winston was very helpful and professional
He fixed my problem and I am very satisfied
Thank you
8/8/2019
Amanda P. VERIFIED CUSTOMER
Great service! Hope I get Benjamin next time. H made my service a breeze and was very communicative. Thanks
8/8/2019
James K. VERIFIED CUSTOMER
Joe was great - very courteous, friendly, knowledgeable and even went beyond his job to help me figure out a setting issue with my phone.
8/8/2019
Kevin H. VERIFIED CUSTOMER
Tried to rob me. Told me that I needed to spend 1100 for a new key. Your staff made me feel terrible. I am not stupid about my card model year I went to another dealer ship and paid only 400. I will never return to this dealership again. My family has bought several Lexus from this dealership including 1 that I bought in 2015. Did not expect this type of treatment.
8/8/2019
Chris S. VERIFIED CUSTOMER
Randy is awesome!
8/8/2019
James Y. VERIFIED CUSTOMER
Great job!
8/7/2019
Arkady I. VERIFIED CUSTOMER
Good service. I do wish I didn't have to lave the car overnight and come back the next day for a relatively minor repair. Thanks.