Joe was Extremely helpful and made process as easy as possible
Very satisfied
Exceeded expectations
9/13/2019
Roberta Cynthia. VERIFIED CUSTOMER
Richard Nguyen was thorough in making certain all that needed updating
in my car was done. I appreciate his patient and thorough check. He also
applies my 2020 sticker to my car. He also answers all my questions about
the use of all the "gadgets" in my car.
9/13/2019
Josephine B. VERIFIED CUSTOMER
Kent is great and everyone else at Putmam Lexus is too!
9/13/2019
Stephen F. VERIFIED CUSTOMER
You’re the best
9/13/2019
Sally E. VERIFIED CUSTOMER
Thanks for the prompt service in the customer service longe.
9/12/2019
Barbara A. VERIFIED CUSTOMER
The services was impeccable - Fadi was more than helpful. He knew about my vehicle and his customer service is like no other. Please recognize him because he is the face of Lexus for me.
Barbara A
9/12/2019
Ann M. VERIFIED CUSTOMER
I love Putnam Lexus and I love the great care Fadi gives to the service experience. You consistently exceed my wildest expectations. Thank you! Ann
9/12/2019
Chinwun H. VERIFIED CUSTOMER
Fadi, is very knowledgeable about his field of expertise and willing to go an extra mile to satisfy customer.
?????????? for Fadi S
9/12/2019
Thomas N. VERIFIED CUSTOMER
Will be back soon for recommended repairs
9/12/2019
Michael C. VERIFIED CUSTOMER
The service was efficient and timely.
9/12/2019
Mary E. VERIFIED CUSTOMER
What I appreciated most is that I was told it would take 2 hours, and the service was completed in exactly 2 hours.
9/11/2019
Carol N. VERIFIED CUSTOMER
Thank you for working me in.
9/11/2019
Jomon P. VERIFIED CUSTOMER
My symptoms was typical - 7 year old battery and recently jumpstarted multiple times.
Putnam Lexus Battery replacement charged me with 1 hour labor and billed more than the battery cost. After serving at Putnam, I learned all neighbor Lexus dealers charge $50 flat.
9/11/2019
Olga L. VERIFIED CUSTOMER
Thank you for thorough follow up and assistance!
9/11/2019
Suzanne C. VERIFIED CUSTOMER
Always a pleasure to deal with Fadi who is very helpful and very professional.
9/11/2019
Constance M. VERIFIED CUSTOMER
Conscientious
Discussed all work to be done
Answered my questions
Finished on time
9/11/2019
Monique S. VERIFIED CUSTOMER
Very good thank you
9/11/2019
Ann G. VERIFIED CUSTOMER
I WAS VERY HAPPY WITH MY EXPERIENCE, RICHARD WAS MOST HELPFUL. THANK YOU
9/10/2019
Janice C. VERIFIED CUSTOMER
The snacks in the lounge were severely lacking, especially compared to previous times. As a luxury car company, I had higher expectations. Otherwise, the service was great and the employees were very helpful.
9/9/2019
Yoshinori K. VERIFIED CUSTOMER
Please check if my iPad is left. My wife put it under the mat, however, it disappeared after the maintenance.