Joe was excellent! He let me know status of the service and when I picked up my vehicle he went over the service in detail. Also the cashier staff was excellent!
Thanks for a great experience.
Clarence
9/20/2019
Douglas W. VERIFIED CUSTOMER
Winston is outstanding. Always personable and super helpful and prompt communications. Thank you!
9/19/2019
Jason K. VERIFIED CUSTOMER
Randy is awesome and very attentive to my needs and provided great service.
9/19/2019
Gaylyn K. VERIFIED CUSTOMER
Everyone was courteous and very helpful. I was very pleased with the service.
9/19/2019
Michele K. VERIFIED CUSTOMER
He did a great job of communicating with me and sourcing the tire replacement. Excellent manners.
9/19/2019
Jane H. VERIFIED CUSTOMER
I called the general manager today with my complaints. Nothing against Joe personally.
He was great when I finally talked to him. rather the whole episode and trying to reach people who are knowledgeable and responsive.
9/19/2019
Thomas V. VERIFIED CUSTOMER
I sent my daughter to get the maintenance done, she was solicited a service that I was not aware of. I wished I would have been informed prior to any service or work done since I am the one who made the appointment and paying. My daughter was only there for drop and pick up purposes. You guys took advantage of her age and gullibility. That's is not right.
9/19/2019
Michael J. VERIFIED CUSTOMER
Richard was amazing from start to finish. He is professional, caring and goes above and beyond to ensure the customer is happy and well taken care of. He is the only reason we swrvice our vehicle at Putnam Lexus.
9/19/2019
Michael/Sharilyn C. VERIFIED CUSTOMER
Friendly, professional, competent.
Completely satisfied with Winston Lam and Putnam Lexus.
9/19/2019
John D. VERIFIED CUSTOMER
Richard is always professional, helpful and knowledgeable. He is a pleasure to work with. An excellent employee.
9/19/2019
Sara S. VERIFIED CUSTOMER
Richard is excellent! Super attentive, understanding and kind. I really value his patience and never making you feel rushed. I would highly recommend him!
9/19/2019
Amanda K. VERIFIED CUSTOMER
Great service
9/19/2019
Ann M. VERIFIED CUSTOMER
Very good service - thanks.
9/19/2019
Paula C. VERIFIED CUSTOMER
Thanks for your service and courtesy
Paula C
9/18/2019
Paul J. VERIFIED CUSTOMER
Fantastic
9/18/2019
Longo T. VERIFIED CUSTOMER
Thanks Ben for everything ! Great !
9/18/2019
Mike C. VERIFIED CUSTOMER
The highly personalized customized service that Putnam Lexus delivers to each customer is the best customer service I have ever had in all the autos I have on over the past 60 years. My last service yesterday was perfectly handled with step-by-step follow up and more than satisfactory in every way . Whoever has come up with the customer service program has done a fabulous job.
9/18/2019
Dorothy V. VERIFIED CUSTOMER
Good service, thank you.
9/18/2019
Gerald S. VERIFIED CUSTOMER
Thank you! Kent followed up with me during the maintenance work done to my vehicle to let me know how everything was going.
9/18/2019
Robert R. VERIFIED CUSTOMER
Kent was great. Very helpful, clear in his explanations end willing to help me with e tech question on the media system. He is a really good guy.