Winston has been one of the best service advisors that I have had the pleasure of working with with this current vehicle. He is super transparent with the repairs, and follow-up communicating a very thorough process and repair process, ensuring that my issue was resolved. He makes me feel like a "neighbor" rather than just another customer, and I feel valued to bring my vehicle needs to him and Putnam!
10/21/2019
Danielle J. VERIFIED CUSTOMER
Excellent and courteous
10/21/2019
Walt W. VERIFIED CUSTOMER
Val is professional, friendly and eady to do business with. Val set me expectations about timing and price then delivered
10/21/2019
Laura C. VERIFIED CUSTOMER
Ben was amazing great customer service kept me informed at all times!
10/21/2019
Mike C. VERIFIED CUSTOMER
Continuous superb service by Kent with the ultimate kind of customer service orientation. Very well handled.
10/21/2019
Colby Z. VERIFIED CUSTOMER
He did a great job, getting me in and out in a timely manner. Polite and very helpful. Thank you!!
10/20/2019
Takashi S. VERIFIED CUSTOMER
thank you for excellent service.
10/20/2019
Ronald G. VERIFIED CUSTOMER
Fadi makes the whole experience a VIP he ROCKS.
10/20/2019
Carol A. VERIFIED CUSTOMER
Ben went completely out of his way to make me understand what’s best for my car. I feel like I was taken care of like I was family. I’m very happy about the service.
10/19/2019
Wilma R. VERIFIED CUSTOMER
Excellent service and advised to longevity of my Lexus.thanks
10/19/2019
Vera G. VERIFIED CUSTOMER
You are very fortunate to have Mr. Greg Dong as a coveted member of the Putnam-Lexus service team. Most pleasant, professional and resourceful. With this almost-extinct caliber of service, it will be difficult NOT to return.
Thanks
10/18/2019
Rita W. VERIFIED CUSTOMER
Greg is awesome as is the team. Wonderful to have veterans you trust.
10/18/2019
Zhi W. VERIFIED CUSTOMER
Richard is very kind person, makes me trust him.
10/18/2019
Raymond L. VERIFIED CUSTOMER
Welcome me, smile, shakes my hand, explained to me what will be done on my car.
10/18/2019
Kris T. VERIFIED CUSTOMER
The best part about taking my car in for servicing is the excellent service I get from Fadi! My family has worked with him for many years and appreciate all is time and attention!
10/18/2019
Llc Westlake. VERIFIED CUSTOMER
Greg is the best
10/18/2019
Diane E. VERIFIED CUSTOMER
Fadi is great to work with. Very personable and helpful.
10/18/2019
Earl O. VERIFIED CUSTOMER
Excellent service by Randy at Putnam Lexus.
10/18/2019
Frank P. VERIFIED CUSTOMER
Joe was very Helpful and Attentive. Always the Best. Keep up the Good work Joe ????