Fadi continues to provide excellent customer service and making sure I'm taken care of and my car is running smoothly. The staff at Putnam Lexus are all friendly and I enjoy waiting for my car.
10/3/2019
Charles J. VERIFIED CUSTOMER
Thank you Richard for another year of great service and care.
10/3/2019
Robert A. VERIFIED CUSTOMER
Your service was excellent.
10/3/2019
Thomas Y. VERIFIED CUSTOMER
Excellent job. Appreciate very much.
10/2/2019
Catherine M. VERIFIED CUSTOMER
Richard has been my service advisor for a few years now and I couldn’t be happier. I trust him and his advice on my vehicles.
10/2/2019
Liping M. VERIFIED CUSTOMER
Excellent service! You honor what you promised to your customer.
10/2/2019
John V. VERIFIED CUSTOMER
Randy was very professional and took care of my needs. He is an asset to your team. I will return for service in the future.
10/2/2019
Joseph B. VERIFIED CUSTOMER
Randy was instrumental in recognizing and getting needed warranty items repaired on my otherwise excellent car. I hope all service advisers are as honest and conscientious as Randy.
10/2/2019
Fallon Bixby. VERIFIED CUSTOMER
Excellent service, care and clear communications! Big thanks to Richard and the team for your good work. It was fairly easy to schedule the appointment, getting the loaner car was very helpful, and my car was all done unturned end of the same day. I also appreciate the detailed breakdown of what to expect for my next service appointment. Thank you.
10/1/2019
Vicci M. VERIFIED CUSTOMER
Well informed!
10/1/2019
Adele M. VERIFIED CUSTOMER
Benjamin was excellent with his customer service and relaying what my vehicle needed. Thank you!
10/1/2019
Theodore S. VERIFIED CUSTOMER
Our car had engine trouble and my wife was stranded on HWY
101 for 3 hours. We had the car serviced yesterday.
We dropped the car off tonight at your service parking
Lot with help of CSSA tow truck. We put car key in
Envelope in early bird box. We have $100,000 Warranty for car. The battery looked corroded.
9/30/2019
James K. VERIFIED CUSTOMER
Service was done professionally and efficiently
9/30/2019
Stephen H. VERIFIED CUSTOMER
Val was great. Of Course. Was I a good customer? I anxiously wait on your response. I will not be able to eat or sleep until I am infrormed if my customershipness has improved or not. Much hangs on your response.
9/30/2019
Dee A. VERIFIED CUSTOMER
Excellent service.
9/30/2019
Marina L. VERIFIED CUSTOMER
Exceptional service on a Saturday afternoon tire puncture. Everything was done within 1-1/2 hours. And free of charge.
9/29/2019
Chien Hsiu. VERIFIED CUSTOMER
He has done an awesome job for me.
He is excellent!!!
9/29/2019
Edward I. VERIFIED CUSTOMER
Gregory Dong was terrific in helping me resolve a problem that I worried was not going to be resolved easily.
He epitomizes the highest level of service that Lexus is known for & strives for.
9/29/2019
Patrick C. VERIFIED CUSTOMER
Ben went out of his way to make sure yesterdays service was terrific!