I am extremely satisfied with the way and service David Liss has provided in the maintenance and repair of our 2014 Lexus LS460 each and every time we need service.
10/26/2025
Jenn W. VERIFIED CUSTOMER
None thanks
10/26/2025
Pramod P. VERIFIED CUSTOMER
Alma was awsome!
10/26/2025
Jonathan S. VERIFIED CUSTOMER
Great service experience. Wi-Fi wasn't working
10/26/2025
Doris N. VERIFIED CUSTOMER
David Liss was courteous friendly and answered all of my concerns.
10/25/2025
Harriet B. VERIFIED CUSTOMER
I’ve been struggling with my suv hatch for a year. Maybe the latest visit will eventually solve the problem, but it isn’t resolved yet given the absence of a necessary part.
10/25/2025
Luis S. VERIFIED CUSTOMER
Hi Randy
Everything clear and easy to follow
Thank you for the service
10/25/2025
Kasey N. VERIFIED CUSTOMER
Randy is always friendly and professional and I appreciate that he make sure he addresses all of my concerns. I also appreciate the lounge for working while I wait. Great service all around.
10/25/2025
Amy S. VERIFIED CUSTOMER
Even after the last 2 visits where the car had to be brought back to fix cosmetic damage that had occurred during the service, there was a new scratch on the interior. This was not proactively noticed or brought to my attention. When I brought it to the attention of my representative he called a vendor to find out if and when it could be fixed. He has since confirmed it can and we are waiting to hear back from the vendor about when I can bring it back. That will the the 4th visit I will make to Putnam Lexus to fix damage that started with a basic minor service.
10/25/2025
Leon K. VERIFIED CUSTOMER
Randy is the best
10/25/2025
Lucila F. VERIFIED CUSTOMER
George Aguirre was courteous, calm and very very helpful.
I’m thankful for his excellent help and attention to my requests.
His answers precise the service done and I was so happy to resolve my problem. I thank George Aguirre for all his attention and action under pressure. Thank you George and thank you Lexus!!!
10/25/2025
Phoenicia V. VERIFIED CUSTOMER
After the September 9th service, the brake squeaks loudly every time I use it to stop the car. It just doesn't sound right, and I want to bring the car back in to have someone look at it.
10/25/2025
Edward O. VERIFIED CUSTOMER
Benjamin was concise and thorough with explanation of performed service and recommended repairs.
10/25/2025
Lori B. VERIFIED CUSTOMER
Benjamin Nino was awesome. Extremely professional and top notch customer service. My car was taken care of quickly and with ease. I highly recommend Putnam Lexus when you have a service professional like Benjamin Nino.
10/25/2025
Malik S. VERIFIED CUSTOMER
David, is very helpful and he listened to my concern. He did a great job updating while my SUV in service.
10/25/2025
Sanaz Hariri. VERIFIED CUSTOMER
Greg Dong and David Liss are two of the best in auto service industry.
My best wishes for their continued success.
Frank Hariri
10/25/2025
Kenneth S. VERIFIED CUSTOMER
Service was fast. Shuttle both ways was great. I am very satisfied.
10/25/2025
Alice P. VERIFIED CUSTOMER
Ok
10/25/2025
Pamela R. VERIFIED CUSTOMER
Alma always takes the best care of me and my Lexus. And she always goes the extra mile to be certain I am satisfied and get optimum service. Thank you Alma!