The staff was friendly, knowledgeable, and responsive. The work was done in a timely manner and the shuttle service was terrific. These folks know what they are doing!
10/19/2025
Kerry C. VERIFIED CUSTOMER
Quick, efficient. I did not engage with the service person much but the shuttle driver was wonderful-personable, professional, pleasant.
10/18/2025
Lien T. VERIFIED CUSTOMER
Alma was extra speedy, professional, and helpful all while being cheerful as well! Randy helped me answer a few questions here and there when I called so he was great also. Thank you for the excellent service at Putnam as usual!
10/18/2025
Christina L. VERIFIED CUSTOMER
David customer care was amazing!
10/18/2025
Robert T. VERIFIED CUSTOMER
Everything was easy and effecient. I really appreciate it.
10/18/2025
Bert F. VERIFIED CUSTOMER
Randy Solomon is friendly, helpful and did a great job.
10/17/2025
Vir Angelo. VERIFIED CUSTOMER
Alma is amazing when it comes to customer care.
10/17/2025
Jose R. VERIFIED CUSTOMER
Once again David went above and beyond…
10/17/2025
Amy L. VERIFIED CUSTOMER
All staff at Lexus were very efficient. I was impressed from the start.
10/17/2025
Robert August. VERIFIED CUSTOMER
Our service was a bit complicated because of a battery problem, we were there for about six hours. It would be nice if we had a little feedback on what was happening. Long time without any feedback on the service. Very satisfied with the overall experience.
10/17/2025
Laramon D. VERIFIED CUSTOMER
Michael provided excellent assistance. He made helpful suggestions and provided options that were in my best interest.
At no time did he try to sell me more than I needed — instead he provided the right solution I needed.
I really appreciate his professionalism and knowledge.
10/17/2025
Georgina Y. VERIFIED CUSTOMER
Great
10/17/2025
Betty S. VERIFIED CUSTOMER
George was great. The checkout guy was Meh
10/17/2025
Ruth C. VERIFIED CUSTOMER
Well, I filled out the service follow up when I got home and was gonna bring it in tomorrow… David Liss is over the top fantastic! He asks me what concerns I’m having and follows up on all… he makes suggestions which help and follows up on so much! I have a couple neighbors who want to go and buy a new car or a used car at LEXUS because they see how happy I am and have been since I’ve been driving a Lexus (since 2002). David is a very personable, understanding and helpful employee, and another reason I will always stick with LEXUS!
10/17/2025
Rhonda L. VERIFIED CUSTOMER
Randy is the absolute best!!
10/17/2025
Roger C. VERIFIED CUSTOMER
George did a fantastic job. He is a real asset to your operation.
10/17/2025
Pramod P. VERIFIED CUSTOMER
Great service and very courteous
10/16/2025
Terry W. VERIFIED CUSTOMER
It’s excellent customer service!
10/16/2025
Michael Sharilyn. VERIFIED CUSTOMER
David Liss, as always, has provided excellent service in the care and appreciated advice in our Lexus ES350 that we purchased over 10 years ago from Putnam Lexus.