I needed my windows, the front windows and the side windows cleaned inside and they didn’t do it so I’m gonna go over there Monday thank you
11/9/2025
Tim R. VERIFIED CUSTOMER
Sent in a postcard with comments.
Please not you have an incorrect email
On my file:
My correct email is
11/8/2025
Randall G. VERIFIED CUSTOMER
Excellent service. Nice able to get a loaner car. Got problem quickly resolved and under warranty too. Randy always good on communicating where car is
11/8/2025
Vivian N. VERIFIED CUSTOMER
I chose Putnam service because everyone there are doing an outstanding job. I live in San Francisco, and Lexus in Serramonte is a lot closer to me , but I still want to have my vehicle serviced at Putnam. Especially this time with Randy. He did an exceptional job and he was able to get my vehicle done on the same day with the promised time. . So far I’m very happy with Putnam Lexus, and I will be back there every time when my vehicle needs service in the future. Thank you Randy !
11/8/2025
Jose P. VERIFIED CUSTOMER
Courteous and excellent service
11/8/2025
Jonathan P. VERIFIED CUSTOMER
excellent service as always! ben was regularly updating me on the service, leaking tire and recalled cable. the enitre putnam team makes service easy and convenient. i’ll be back in 6 months!
11/8/2025
Kathleen M. VERIFIED CUSTOMER
Long delay checking my car in for service and there were two people ahead of me who were also not being helped
11/8/2025
Annette M. VERIFIED CUSTOMER
Ben did a great job with always maintaining communication with me and providing updates while I was waiting for my car. He made getting my car serviced a breeze and look forward to continue brining my car to this dealership in the future.
11/8/2025
Stella G. VERIFIED CUSTOMER
Ben and the team were excellent! Answered all my questions and provided great service. Gave me an estimated time of completion and followed through!
11/8/2025
George U. VERIFIED CUSTOMER
Ben is an EXCELLENT service advisor!
11/8/2025
Melody B. VERIFIED CUSTOMER
Score card is in the mail with further details but ultimately would recommend Putnam Lexus and Michael to all friends and family
11/7/2025
Kathryn R. VERIFIED CUSTOMER
David’s service was above and beyond
What I expected. I always get good care at Putnam‘s. Catherine Riley.
11/7/2025
David K. VERIFIED CUSTOMER
Michael, our service rep was outstanding.
Thank you for taking care of our vehicle.
11/7/2025
Ed O. VERIFIED CUSTOMER
Ben was consistent and proactive with communication throughout the service process. Appreciate his attention and follow through.
11/7/2025
Sukanya L. VERIFIED CUSTOMER
David customer service is highly effective.he is always think customer first eventhough he has a doctor appointment. David is the best
11/7/2025
Mike S. VERIFIED CUSTOMER
Randy was great, made sure things were addressed efficiently and he clearly explained the vehicle report.
11/7/2025
Erik M. VERIFIED CUSTOMER
Ben did a great job listening to our concerns and then explaining next steps and solutions. Really couldn’t ask for anything more.
11/7/2025
Maureen F. VERIFIED CUSTOMER
I mailed ur postcard. U can read all my comments there. Great service. Randy a keeper
11/7/2025
William R. VERIFIED CUSTOMER
Yes very satisfief
11/6/2025
Janet V. VERIFIED CUSTOMER
After speaking to Randy about my concerns, felt better