David was so helpful and sincere, I really appreciated his recommendations and insights. Very pleased with the service today and with David’s customer service in particular!
11/2/2025
Sheli S. VERIFIED CUSTOMER
Randy took very good care and handled my service with perfection.
11/2/2025
Bin L. VERIFIED CUSTOMER
Very good service! Thx
11/1/2025
Gina A. VERIFIED CUSTOMER
Thank you so much! I truly appreciated the great service from George Aguirre. I’ll be sure to complete the survey when it arrives. Thanks again!
11/1/2025
Theresa N. VERIFIED CUSTOMER
The customer service is superb.
11/1/2025
Beverly W. VERIFIED CUSTOMER
We appreciate the service departments attention to detail and getting the job done right!
11/1/2025
Gary I. VERIFIED CUSTOMER
I waited an hour for a shuttle to go to Stacks for breakfast. I said i woul walk back to get my car to save you the expense. Is this any way to treat a loyal customer?
11/1/2025
Marcia W. VERIFIED CUSTOMER
Michael was cordial and helpful. My car needed all 4 new tires and Michael was able to schedule a drop off on the same day I called and provided me with a loaner vehicle while tires were received and installed. In the future, all 4 sensors for the tires will need to be replaced and Michael will assist with the service. Thank you for the outstanding service, Michael and Lexus Redwood City! Marcia
11/1/2025
Penelope A. VERIFIED CUSTOMER
Gracious he
11/1/2025
Pavitra P. VERIFIED CUSTOMER
Love working with Randy. He is the best!
11/1/2025
Angela J. VERIFIED CUSTOMER
Excellent service pros always provided by Randy!
10/31/2025
Anthony B. VERIFIED CUSTOMER
Excellent service from start to finish!!
10/31/2025
Dorothy W. VERIFIED CUSTOMER
Michael was very professional. He kept me updated on the status of car maintenance. I will definitely contact him the next time I need maintenance.