Ben has been a consistently good representative of your company. He’s been my contact for many years. Highly professional, providing great follow up and communication.
10/29/2025
Elisabeth S. VERIFIED CUSTOMER
Lexus is the bestest!
10/29/2025
Mae A. VERIFIED CUSTOMER
Accommodating.
10/29/2025
Houria E. VERIFIED CUSTOMER
Dave is a very nice man.
10/29/2025
Tiffany C. VERIFIED CUSTOMER
Ben is very professional and responds quickly to any questions or concerns that I have. I enjoy working with him.
10/29/2025
Howard R. VERIFIED CUSTOMER
Drive past two other nearby Lexus dealerships and pay pay bridge toll to have our RX350 serviced and maintained by Putman Lexus. As your level of customer service is way above the other nearby Lexus dealerships. Trust my opinion by the experience I received at other dealerships.
10/29/2025
Noemi D. VERIFIED CUSTOMER
Received courteous greeting, addressed concerns and questions, very clear about the process. Appreciate the great customer service commitment.
10/29/2025
Daisy B. VERIFIED CUSTOMER
Yes, Beautiful Randy is great ????
10/29/2025
Michael R. VERIFIED CUSTOMER
My service advisor, Michael Kim again went over and above my expectations for Service during this most recent visit to Putnam Lexus for work on my ES 300. Also, the service technician that worked on my car did such a great job that when my car was returned to me, it looked just like it did when I drove it off the lot there at Putnam Lexus almost 23 years ago. Thank you again to everyone at Putnam Lexus for the outstanding customer service.
10/29/2025
Gia E. VERIFIED CUSTOMER
Good job good customer service and the shuttle service was great
10/29/2025
Amy C. VERIFIED CUSTOMER
Thanks all went pretty smoothly
10/28/2025
Patti M. VERIFIED CUSTOMER
Michael was extremely competent, communicative and empathetic with our extremely frustrating problem. He kept us informed and communicated with our insurance company, and it was one of the best experiences I’ve had in service. In the end, the car was good as new, clean and ready to hit the road. Thank you very much.
10/28/2025
Jennie C. VERIFIED CUSTOMER
Alma is always a pleasure to work with.
10/28/2025
Kathleen S. VERIFIED CUSTOMER
Thorough report in addition to oil change.
Good service each visit - I love my Lexus!
10/28/2025
James K. VERIFIED CUSTOMER
Ben provided A+ service. The whole experience at Putnam Lexus was exceptional.
10/28/2025
Lilette S. VERIFIED CUSTOMER
Ben was able to resolve a tire issue and that I thought I needed replacement for. Ben showed me that I didn’t need to replace the donut tire, saving me about $400.
10/28/2025
Mark R. VERIFIED CUSTOMER
Randy was great. The car came out shining and cleaned!
10/27/2025
Stacie C. VERIFIED CUSTOMER
Thank you Ben!!! Your customer service was outstanding as always!!!
10/26/2025
Kristina P. VERIFIED CUSTOMER
Michael is excellent. Very calm demeanor and professional about everything. He is very practical and listens to your needs, plus more. Provides the kind of service that makes you want to stay a loyal customer.