Communicated and kept me informed. Very pleased with Randy
12/13/2025
Andre B. VERIFIED CUSTOMER
I have to thank Ben for his wonderful and remarkable customer support as always. Even though I have a n older car, the stellar service at Putnam Lexus and the courtesy and professional of the staff keep me going there. Thank you for everything. Andre
12/12/2025
Irene I. VERIFIED CUSTOMER
Always satisfied with your service. The service people are always helpful and pleasant
12/12/2025
Renn C. VERIFIED CUSTOMER
Ben was great, responsive, thorough and most of all very reasonable when unexpected things occurred. Thanks!
12/12/2025
Nick Gorgani. VERIFIED CUSTOMER
Great service and help from George
12/12/2025
Karin C. VERIFIED CUSTOMER
George is amazing
12/12/2025
Tina G. VERIFIED CUSTOMER
Excellent service. Great communication and car was ready on time. The team couldn’t be more professional from checkin-to checkout.
*****. Five stars
12/12/2025
Maria G. VERIFIED CUSTOMER
Today I was once again very well taken care of by Benjamin. All the maintenance services were completed, and they were even finished earlier than expected, which was great. I left extremely satisfied with Benjamin — not only does he provide excellent service, but he’s also very thorough when explaining everything related to the car.
12/12/2025
Vera F. VERIFIED CUSTOMER
Michael restored my trust in Putnam Lexus. I purchased my car from Putnam in 2017 and I used to love taking it there. Then after covid everything changed , I had multiple bad experiences and none cared. So I stopped going to Lexus.
Michael was very knowledgeable, professional, he treated me and my husband, like a businessman who wants to have long standing customers to come back.
Thank you Michael.
12/12/2025
Debra D. VERIFIED CUSTOMER
Randy has been my service consultant for over 15 years and I trust him completely.
12/11/2025
Xue Ying. VERIFIED CUSTOMER
good services
12/11/2025
Minmin W. VERIFIED CUSTOMER
I’m very pleased with David team for a great job they have done.
12/11/2025
Diane F. VERIFIED CUSTOMER
George and supporting staff go well beyond great care and great service
Many of my friends who own Lexus vehicles told me to only purchase from your dealership due to the great service
Definitelyvtrue!!!
This is my first Lexus after always owning Mercedes
Lexus definitely deserves the great reviews
Thank you so much!
12/11/2025
Daniel H. VERIFIED CUSTOMER
Ben and the serviced team made sure that the brake repair on my LS430 was done correctly and provided a loaner vehicle during that period.
12/11/2025
Karen K. VERIFIED CUSTOMER
Very professional
12/11/2025
Brent M. VERIFIED CUSTOMER
Very Professional and great communication
12/11/2025
Susiana W. VERIFIED CUSTOMER
Ben was very helpful and explain the details of what was going to be serviced on my vehicle. He also took the time to explain that the warranty was set to expire and what options we had to continue receiving great service.
12/11/2025
Roberto M. VERIFIED CUSTOMER
Great service by Ben????
12/11/2025
Rena U. VERIFIED CUSTOMER
Everyone at Putman is exceptionally polite and efficient.
Great customer care and great service!