Long delay checking my car in for service and there were two people ahead of me who were also not being helped
11/8/2025
Annette M. VERIFIED CUSTOMER
Ben did a great job with always maintaining communication with me and providing updates while I was waiting for my car. He made getting my car serviced a breeze and look forward to continue brining my car to this dealership in the future.
11/8/2025
Stella G. VERIFIED CUSTOMER
Ben and the team were excellent! Answered all my questions and provided great service. Gave me an estimated time of completion and followed through!
11/8/2025
George U. VERIFIED CUSTOMER
Ben is an EXCELLENT service advisor!
11/8/2025
Melody B. VERIFIED CUSTOMER
Score card is in the mail with further details but ultimately would recommend Putnam Lexus and Michael to all friends and family
11/7/2025
Kathryn R. VERIFIED CUSTOMER
David’s service was above and beyond
What I expected. I always get good care at Putnam‘s. Catherine Riley.
11/7/2025
David K. VERIFIED CUSTOMER
Michael, our service rep was outstanding.
Thank you for taking care of our vehicle.
11/7/2025
Ed O. VERIFIED CUSTOMER
Ben was consistent and proactive with communication throughout the service process. Appreciate his attention and follow through.
11/7/2025
Sukanya L. VERIFIED CUSTOMER
David customer service is highly effective.he is always think customer first eventhough he has a doctor appointment. David is the best
11/7/2025
Mike S. VERIFIED CUSTOMER
Randy was great, made sure things were addressed efficiently and he clearly explained the vehicle report.
11/7/2025
Erik M. VERIFIED CUSTOMER
Ben did a great job listening to our concerns and then explaining next steps and solutions. Really couldn’t ask for anything more.
11/7/2025
Maureen F. VERIFIED CUSTOMER
I mailed ur postcard. U can read all my comments there. Great service. Randy a keeper
11/7/2025
William R. VERIFIED CUSTOMER
Yes very satisfief
11/6/2025
Janet V. VERIFIED CUSTOMER
After speaking to Randy about my concerns, felt better
11/6/2025
Bernadett D. VERIFIED CUSTOMER
Excellent job
11/6/2025
Jeannine K. VERIFIED CUSTOMER
Michael was great. Seamless process. Thx
11/6/2025
Zhi N. VERIFIED CUSTOMER
I had good service experience this time at Putnam. My advisor was pretty speedy and the vehicle was serviced in & out!
11/6/2025
Gregory K. VERIFIED CUSTOMER
George has always been friendly and the service levels are great. The convenience of being able to just pull up, get out and head to the waiting area is what makes coming back an easy choice. Snacks, coffee and wifi, what more can a man ask for. Maybe a massage chair? That would be great!
11/6/2025
Hang Z. VERIFIED CUSTOMER
very good thanks
11/6/2025
Mona M. VERIFIED CUSTOMER
Randy was great! Very personable, and he answered all my wuestion with patience and humor. Thanks Randy!!!