Ben was great throughout the service. Hat’s off to him!
12/25/2025
Chumei L. VERIFIED CUSTOMER
Thank you for the good service.
12/25/2025
Thomas V. VERIFIED CUSTOMER
David personally called me and updated me with the vehicle status, work needed as well as an estimate with a discount. He is overall excellent. Its a pleasure to have such professionalism exhibited by him from Lexus and with an exclusive David Liss touch. I appreciate it.
12/25/2025
Malini M. VERIFIED CUSTOMER
Eda went above and beyond. I’m really satisfied.
12/25/2025
Radha J. VERIFIED CUSTOMER
George was clear, patient and helpful.
12/25/2025
Patti M. VERIFIED CUSTOMER
Service was great Michael Kim was very helpful
12/24/2025
Rodrique R. VERIFIED CUSTOMER
Very nice service experience.
12/24/2025
Desiree S. VERIFIED CUSTOMER
Live the high tech aspect of communicating with clients.
Dave was a gracious and professional advisor.
Thanks for the professionalism ????
12/24/2025
Stephen P. VERIFIED CUSTOMER
Changed headlight is different from original. The new one is incandescent and the original looks to be LED (blueish). Very disappointing to have two different colored headlights
Steve Pickering
12/24/2025
Andrew Y. VERIFIED CUSTOMER
Smooth services and excellent communication, quick drop off and quick pick up
12/24/2025
Debra C. VERIFIED CUSTOMER
Randy greeted us with a smile, made us feel right at home. Service was efficient and very professional.
12/24/2025
Erin V. VERIFIED CUSTOMER
David did a great job!
12/24/2025
Peter C. VERIFIED CUSTOMER
David is a pro at customer service and understands the Lexus product and my wife and I always appreciate his timely and informative updates and explanations.
12/24/2025
Alex S. VERIFIED CUSTOMER
David is the best!
Great job today as always for the past five years.
12/24/2025
Misty M. VERIFIED CUSTOMER
I had the check engine light came on late in the day and you all made it so easy. You got me in, a loaner car and back on the road in such a short turn around time. You kept me updated on the status of the work and, even though you were busy you were able to get the car back to me in less than 24 hours. Thank you for the excellent service!
12/24/2025
Gautam R. VERIFIED CUSTOMER
Thank you - excellent job - this is why I come to Putnam Lexus
12/24/2025
Rodney T. VERIFIED CUSTOMER
Extremely happy with the service the Mr Kim and his team had provided in servicing my rx340h especially for this non-scheduled emergency repair. My car suddenly died after dinner at a restaurant and I had my car towed in late in the evening. Mr Kim was able to troubleshoot it the next morning and resolve all the other issues with my car. He saved my roadtrip vacation which I started a couple of days after I picked up he car. I’m so grateful and will recommend Putnam to my friends.
12/23/2025
Johanna T. VERIFIED CUSTOMER
Randy was great. But my vehicle still says “maintenance required soon” and I was told I need to return to Lexus to have to have this cleared. This is standard and should have been checked and cleared before I left with my vehicle