We appreciate the service departments attention to detail and getting the job done right!
11/1/2025
Gary I. VERIFIED CUSTOMER
I waited an hour for a shuttle to go to Stacks for breakfast. I said i woul walk back to get my car to save you the expense. Is this any way to treat a loyal customer?
11/1/2025
Marcia W. VERIFIED CUSTOMER
Michael was cordial and helpful. My car needed all 4 new tires and Michael was able to schedule a drop off on the same day I called and provided me with a loaner vehicle while tires were received and installed. In the future, all 4 sensors for the tires will need to be replaced and Michael will assist with the service. Thank you for the outstanding service, Michael and Lexus Redwood City! Marcia
11/1/2025
Penelope A. VERIFIED CUSTOMER
Gracious he
11/1/2025
Pavitra P. VERIFIED CUSTOMER
Love working with Randy. He is the best!
11/1/2025
Angela J. VERIFIED CUSTOMER
Excellent service pros always provided by Randy!
10/31/2025
Anthony B. VERIFIED CUSTOMER
Excellent service from start to finish!!
10/31/2025
Dorothy W. VERIFIED CUSTOMER
Michael was very professional. He kept me updated on the status of car maintenance. I will definitely contact him the next time I need maintenance.
10/31/2025
Xueling Z. VERIFIED CUSTOMER
Good
10/31/2025
Kanti P. VERIFIED CUSTOMER
Good service
10/31/2025
Kiran K. VERIFIED CUSTOMER
Very knowledgeable and friendly advisor
10/31/2025
Veronica Ann. VERIFIED CUSTOMER
Great service, thank you!
10/31/2025
Isaac G. VERIFIED CUSTOMER
Good working with Randy!
Ike Goodman
10/31/2025
Janet O. VERIFIED CUSTOMER
Professional. Courteous and thorough
10/31/2025
Michael K. VERIFIED CUSTOMER
Thank y
10/30/2025
Eric W. VERIFIED CUSTOMER
Alma is always very inviting and works to ensure all issues are resolved. Very happy to have her as my service writer. She always goes the extra mile