David was a terrific service writer -experienced, knowledgeable and patient and very customer oriented. He was in good contact via phone and email.
11/4/2021
Marilyn A. VERIFIED CUSTOMER
Wonderful service as always????????
11/4/2021
Tobbi N. VERIFIED CUSTOMER
Eric Tom helped us and went above and beyond explaining the process and the details of the service. Excellent customer service! I would highly recommend the Putnam Lexus to others and happily refer friends to Eric Tom for car services.
11/4/2021
Margarita J. VERIFIED CUSTOMER
David was very helpful and Patient.
11/4/2021
Sharlene E. VERIFIED CUSTOMER
I needed to move my originally scheduled appointment up by a few hours due to my schedule and it was handled smoothly and professionally and I was able to keep my service appointment. Putnam is the best !!!!
11/4/2021
KORY B. VERIFIED CUSTOMER
Although one new tire had a flaw for which I had to return, David took care of the problem quickly. In addition,David applied all applicable discounts at the time of all services.
11/4/2021
Elyce M. VERIFIED CUSTOMER
PROMPT AND EFFICIENT and pleasant.
11/3/2021
Gabrielle S. VERIFIED CUSTOMER
Thank you
11/3/2021
Cherie S. VERIFIED CUSTOMER
Great service as usual, thanks to Eric Tom
11/1/2021
Vineet D. VERIFIED CUSTOMER
Greg is amazing, he embodies every positive aspect of the business!
10/31/2021
Elena R. VERIFIED CUSTOMER
It’s always such a pleasure working with Greg Dong’s. He is very efficient, accommodating, always lets me know the status of my car, and has a wonderful relationship with customers. Lexus is very lucky to have someone like Greg running their service department.
10/31/2021
J David. VERIFIED CUSTOMER
Eric was quick and efficient.
10/31/2021
Najung O. VERIFIED CUSTOMER
Super star service!!!
10/31/2021
Long T. VERIFIED CUSTOMER
Thank you
10/31/2021
Bharatkumar P. VERIFIED CUSTOMER
Very satisfied Thank you
10/31/2021
Barbara H. VERIFIED CUSTOMER
Mario was wonderful!! He can be my advisor anytime.
The girl in the lobby should be informed to take guests in the order they arrive. While I was waiting to be helped she helped a man first who came in after me. Not good. When I questioned why she took him before me when I was waiting before the man she said she was trying to clear the lobby.
10/31/2021
Jerrol H. VERIFIED CUSTOMER
Job well done.
10/30/2021
Qin L. VERIFIED CUSTOMER
Ben is a service guy I worked with. He is very patient, professional and honest! I trust him as well as your dealership!