Ben is so thorough and completely service oriented. He kept me updated, explained needed repairs thoroughly and ensured I got the best value for my older Lexus- like suggesting Yokohama tires. I continue to be loyal to Putbam Lexus and Ben is a huge contributor to my satisfaction and continued patronage.
1/31/2026
Reid S. VERIFIED CUSTOMER
Benjamin delivered as promised to evaluate issue and if possible fix same day or notify if they thought it would take longer. He updated us once the car was evaluated and got the malfunction corrected same day. We really appreciate the timely service.
1/31/2026
Phillip R. VERIFIED CUSTOMER
Eda was very courteous and communicated very well
1/31/2026
Ann K. VERIFIED CUSTOMER
Very satisfied!
1/30/2026
Alvin L. VERIFIED CUSTOMER
He is a great service advisor. Straight to the point with no bs and treats me with respect and is very transparent by keeping me informed. He has restored the respect I had for Putnam service.
1/30/2026
Lucy L. VERIFIED CUSTOMER
Excellent interactions, very helpful and always keep me informed!
1/30/2026
Andrew Y. VERIFIED CUSTOMER
Good communication, and thanks for the ride home, round trip.
1/30/2026
Orsela Y. VERIFIED CUSTOMER
Great service! Always happy with the service I receive at Lexus
1/30/2026
Carole W. VERIFIED CUSTOMER
Ben’s the best. I’ll always bring my cars to Putnam (and to him specifically) :)
1/29/2026
Niraj N. VERIFIED CUSTOMER
Great service . Great rep . Michael is a rockstar
1/29/2026
Margo I. VERIFIED CUSTOMER
David is an outstanding service advisor. As always he provided me with excellent service.
1/29/2026
Anna I. VERIFIED CUSTOMER
Thank you for your hard work!
1/29/2026
Ken C. VERIFIED CUSTOMER
Randy was excellent. Good service all the way around. Thank You.
Ken
1/29/2026
Jonathon L. VERIFIED CUSTOMER
David and Master Service Tech Peter are the Best.
1/29/2026
Meridith A. VERIFIED CUSTOMER
thank you
1/29/2026
Tianjiang W. VERIFIED CUSTOMER
Thanks for your service.
1/29/2026
Aidan B. VERIFIED CUSTOMER
Great service, very detailed breakdown of service costs.