Pleasure working with Michael. communicated well and was fun to work with.
2/28/2026
Brian L. VERIFIED CUSTOMER
David Liss is an extraordinary Service Advisor. Putnam is lucky to have as an employee. In all of my 60 years of experience with automotive dealerships, I have never encountered an individual that was as thorough
and honest as David Liss.
2/28/2026
Susie C. VERIFIED CUSTOMER
Fixed the problem and great communication throughout process to uncover issue.
2/27/2026
Lidwina B. VERIFIED CUSTOMER
Great customer service.
2/27/2026
Annie L. VERIFIED CUSTOMER
Excellent service and communication. Thank you.
2/27/2026
Shireen H. VERIFIED CUSTOMER
Thank you
2/27/2026
Jin-Wu W. VERIFIED CUSTOMER
Randy handled everything for my car service. I just need to drop it off and come back to pick it up. Worry free!
2/27/2026
Kellanie S. VERIFIED CUSTOMER
Thank you for helping me Michael!!
2/27/2026
Kunal G. VERIFIED CUSTOMER
George is excellent. He has served me in an extremely professional and friendly manner for the past few years!
Your Service Team is terrific.
My other car is a Benz and the Steven’s Creek Benz dealership should learn from you guys how to do Service well.
Keep it up!!
2/27/2026
Hans S. VERIFIED CUSTOMER
Eda did a fantastic job of taking care of the issues on my wife’s RX350h. She provided us with the highest quality of service and support, that one expects from a top tier luxury car dealership.
2/27/2026
Kimberly B. VERIFIED CUSTOMER
Benjamin was helpful kind and professional as usual. His care gas broght mre back to Lexus for regular services!!!
Thank you
2/27/2026
Rong Z. VERIFIED CUSTOMER
Randy is super new nice to help me with the recent service . Thanks a lot!
2/25/2026
Jaclynn N. VERIFIED CUSTOMER
David is always helpful and efficient. So appreciate him.
2/25/2026
Keith V. VERIFIED CUSTOMER
Very happy with Randy's professionalism and follow up.
2/25/2026
Quintard G. VERIFIED CUSTOMER
Randy is simply ⭐️⭐️⭐️⭐️
2/25/2026
Michael D. VERIFIED CUSTOMER
Randy Solomon was excellent, as I knew he would be. He was responsive, kept me apprised, and was a great comfort to me. Thank you!
2/25/2026
Carolyn F. VERIFIED CUSTOMER
Everything worked out fine. I had to wait for an appointment but I was able to start the car and get it to Lexus and was well treated.
2/25/2026
Linda S. VERIFIED CUSTOMER
David is always extremely helpful and considerate…and he was today. He expedited my service as he knew I needed to drive back to Sonoma snd wanted to avoid getting caught in heavy afternoon traffic. I always appreciate his support of my, the “customer.”
2/25/2026
Gary L. VERIFIED CUSTOMER
Very positive experience
2/24/2026
Nghi L. VERIFIED CUSTOMER
The shuttle was a sigh of relief in an otherwise routine service. I greatly appreciated the professionalism shown and the services rendered. My car is cleaner, my oil is changed and I was able to shop thanks to the courtesy shuttles provided. It is truly an amazing experience and I will keep coming to this dealership for future service. Thank you.