David Liss was an outstanding representative of Putnam Lexus and liaison for me. He was efficient, professional, friendly, accommodating and polite. He provided me with periodic updates and ultimately, had my car finished for me in the time predicted. Excellent service. I will continue having Putnam Lexus RWC service my car. Thank you.
1/24/2026
Victor Z. VERIFIED CUSTOMER
Advisor Michael Kim was very knowledgeable and helpful!
1/24/2026
Long T. VERIFIED CUSTOMER
The best service I ever had.
Ben stayed on customer side when there is issue.
Would love to come back to see him next time.
6 stars out of 5.
1/23/2026
Lakeith W. VERIFIED CUSTOMER
Sure thing will do!
1/23/2026
Constance L. VERIFIED CUSTOMER
Excellent service!
1/23/2026
Anne M. VERIFIED CUSTOMER
George explained to me how to take care of my car- leaves and dirt cause problems with the drainage of water from trunk. Please alert all owners who live in California with oak trees. I really appreciate this information from George
Thank you. Anne M
1/23/2026
Shari G. VERIFIED CUSTOMER
Randy was terrific to work with. Highly recommend.
1/23/2026
David H. VERIFIED CUSTOMER
My experience with David was positive, as usual. The one issue that has cropped up the last few times I’ve tried to book an appt online is that I’m not able to get past the last screen to finalize the booking. So I end up having to call. The person who helped me a couple of times ago said that I’m not the only person who has mentioned this.
1/23/2026
Bhupinder M. VERIFIED CUSTOMER
Very good service
1/23/2026
Bruce W. VERIFIED CUSTOMER
But after I turned I’m complaint. You are lucky you have Benny there
1/23/2026
Samuel T. VERIFIED CUSTOMER
Cordial and friendly and most efficient service
1/23/2026
Kevin T. VERIFIED CUSTOMER
George is a great his job. I drive from South San Francisco to Redwood City because I know George and the dealership takes very good care of my vehicle. The level of communication is outstanding and I’ve recommended many friends with Lexus vehicles. My car will only be serviced by Putnam as long as George is my Service writer.
1/22/2026
Melissa S. VERIFIED CUSTOMER
Really appreciate David. Explains service and maintenance processes well. Feel he is an advocate for my concerns.
1/22/2026
Marin J. VERIFIED CUSTOMER
David is absolutely the best to work with. He is thorough and efficient. He is also very good at understanding where the problems in my car could be coming from. I appreciate he’s dedicated and work! (He should get a bonus!)
1/22/2026
Keith M. VERIFIED CUSTOMER
Friendly and efficient people. Glad I have a close place to bring it.
1/22/2026
Likun F. VERIFIED CUSTOMER
The service is very efficient
1/22/2026
Roopa K. VERIFIED CUSTOMER
Very great service
Really appreciated David Liss was able to help me with my car.
1/21/2026
Silvia A. VERIFIED CUSTOMER
He was very professional and very knowledgeable
1/21/2026
Marlene R. VERIFIED CUSTOMER
Settings were not returned to the way I had them including the seat. My lights were turned off and not turned back to the always on position. Because it was daytime, I did not notice that the lights were off until zi got home. Otherwise the service and car were good and done faster than I thought. Remember, it is the little things that contribute to the overall critique