I prefer communication though the phone, to get more explanations.
2/14/2026
Barbara R. VERIFIED CUSTOMER
Just a few very small things. I wish the automatic settings I have in my car would be reset the same way I had them when I get my car back. Mirrors reset to automatic same choice (moving in parallel to car after parking) . Air conditioning set as customer had it. Overall the service is excellent. The staff is exceptionally courteous & helpful . Thank you for getting rid of the former manager ( sales , I think)He was incredibly rude. I had hoped my car was going to be washed, This was a recall appt
2/14/2026
Naser S. VERIFIED CUSTOMER
Michael and team dis an amazing job on the car. They really care for the customer and helped me get a thorough service. Exceeded expectations!
2/14/2026
Thomas S. VERIFIED CUSTOMER
Randy was great!
2/14/2026
Nancy S. VERIFIED CUSTOMER
Thank you David for fitting me in today.
2/14/2026
Steven C. VERIFIED CUSTOMER
The windshield was dirty. Randy told me specifically he would clean it. I cleaned it with a solvent when I got home. I would have appreciated some comment…for example, Randy telling me they tried and failed.
2/13/2026
Karen F. VERIFIED CUSTOMER
Not pleased my extended service contract was not known before I arrived and I was initially given a bill for service. I had to explain there should be no charge - and I shouldn’t have to explain. Was also told I would be receiving a phone call later in the day with a status update on my vehicle. Instead I received a text that read: Update: Karen, your car is in good hands. I'll let you know when your car is ready! Eda G Waylonis.
2/13/2026
Thomas S. VERIFIED CUSTOMER
Michael was OUTSTANDING!
2/13/2026
Sang K. VERIFIED CUSTOMER
He provided the excellent service by revisiting and rechecking the issue I brought up and ensure the truck opening concern was fully identified. Thanks for his thoughtful follow up!
2/13/2026
Diane M. VERIFIED CUSTOMER
Excellent care
2/13/2026
Ginny T. VERIFIED CUSTOMER
Excellent service from beginning to end. Greeted me by name, knew exactly what I was there for, had me out of there quickly and told me whaen to expect my card to be ready. I received a text update and he called when my card was ready. He welcomed me back and I signed papers and my car was clean and waiting for me! Feeling the love!
2/13/2026
Jill K. VERIFIED CUSTOMER
Great service as aleays! RANDY IS AWESOME!
2/13/2026
Charlie C. VERIFIED CUSTOMER
I was very happy with the service so far. I also received a discount on my service from David. I will reach out to you if anything comes up. Thank you!!!
2/12/2026
Roopa K. VERIFIED CUSTOMER
Excellent service
2/12/2026
Michael D. VERIFIED CUSTOMER
Randy is simply the best. Very knowledgeable, excellent sense of humor. Made me feel very welcome and like a member of the Putnam family. I actually look forward to my service date.
2/12/2026
Paul W. VERIFIED CUSTOMER
He is a very responsible and professional person. He listened to me very patiently, and then took care of my problem
2/12/2026
Linda A. VERIFIED CUSTOMER
Ben did an excellent job of communicating with me. I was very happy that my car was done much earlier than expected.
2/12/2026
Miranda K. VERIFIED CUSTOMER
Best service advisor ever!
2/12/2026
Jacob M. VERIFIED CUSTOMER
The service writer was Randy
He was very professionally, they might need to repair the car and I’m very happy with his service. Thank you for having a good people working for you
2/12/2026
Patricia M. VERIFIED CUSTOMER
Pleasant, professional, able to explain results of service, flexible with when I needed to pick the car up. As a rating, I give her 10/10+