Live the high tech aspect of communicating with clients.
Dave was a gracious and professional advisor.
Thanks for the professionalism ????
12/24/2025
Stephen P. VERIFIED CUSTOMER
Changed headlight is different from original. The new one is incandescent and the original looks to be LED (blueish). Very disappointing to have two different colored headlights
Steve Pickering
12/24/2025
Andrew Y. VERIFIED CUSTOMER
Smooth services and excellent communication, quick drop off and quick pick up
12/24/2025
Debra C. VERIFIED CUSTOMER
Randy greeted us with a smile, made us feel right at home. Service was efficient and very professional.
12/24/2025
Erin V. VERIFIED CUSTOMER
David did a great job!
12/24/2025
Peter C. VERIFIED CUSTOMER
David is a pro at customer service and understands the Lexus product and my wife and I always appreciate his timely and informative updates and explanations.
12/24/2025
Alex S. VERIFIED CUSTOMER
David is the best!
Great job today as always for the past five years.
12/24/2025
Misty M. VERIFIED CUSTOMER
I had the check engine light came on late in the day and you all made it so easy. You got me in, a loaner car and back on the road in such a short turn around time. You kept me updated on the status of the work and, even though you were busy you were able to get the car back to me in less than 24 hours. Thank you for the excellent service!
12/24/2025
Gautam R. VERIFIED CUSTOMER
Thank you - excellent job - this is why I come to Putnam Lexus
12/24/2025
Rodney T. VERIFIED CUSTOMER
Extremely happy with the service the Mr Kim and his team had provided in servicing my rx340h especially for this non-scheduled emergency repair. My car suddenly died after dinner at a restaurant and I had my car towed in late in the evening. Mr Kim was able to troubleshoot it the next morning and resolve all the other issues with my car. He saved my roadtrip vacation which I started a couple of days after I picked up he car. I’m so grateful and will recommend Putnam to my friends.
12/23/2025
Johanna T. VERIFIED CUSTOMER
Randy was great. But my vehicle still says “maintenance required soon” and I was told I need to return to Lexus to have to have this cleared. This is standard and should have been checked and cleared before I left with my vehicle
12/23/2025
Sergey L. VERIFIED CUSTOMER
Thank you!
12/23/2025
Kennedi D. VERIFIED CUSTOMER
Everyone was very helpful and knowledgeable
12/23/2025
James S. VERIFIED CUSTOMER
Great service provided by Eda and appreciate the courtesy ride to my home by Angel!
12/22/2025
Aleksei S. VERIFIED CUSTOMER
Thanks
12/22/2025
Donna H. VERIFIED CUSTOMER
From check in to loaner car the process was smooth. I appreciate my time being respected. The team did an excellent job. I look forward to working with Eda in the future.
12/22/2025
Dennis G. VERIFIED CUSTOMER
Eda is awesome - thank you! Everything was great, as usual.
Dennis
12/22/2025
Ranmali W. VERIFIED CUSTOMER
George did a good job listening to my concerns with the issue my car had and followed up appropriately.