George provided thorough and great customer service.
12/17/2025
Raymond K. VERIFIED CUSTOMER
David did the excellent job ????.He really taking care of us.
12/17/2025
Neal P. VERIFIED CUSTOMER
Michael did an excellent job communicating my vehicle issues. Very happy with the job you all did
12/17/2025
Bill B. VERIFIED CUSTOMER
Everything great
12/17/2025
Benjamin E. VERIFIED CUSTOMER
Great service. Car feels new
12/17/2025
Berenice C. VERIFIED CUSTOMER
Helpful and informative.
12/17/2025
Kathleen P. VERIFIED CUSTOMER
Benjamin was the best from check in to check out… thorough, clear and honest.
12/17/2025
Andrea P. VERIFIED CUSTOMER
The service was good but the part is really expensive and i don’t use my cae too much. Lexus did not applied any guarantee.
12/15/2025
John B. VERIFIED CUSTOMER
Appreciate the car wash and interior cleaning
12/14/2025
Stefanie O. VERIFIED CUSTOMER
Once again, fantastic service at Putnam! I will continue to drive the 100 miles there and back since I moved just to service my car there. Living so far away, I feel like I’m always asking for special treatment in getting my car back early; I’m always accommodated even though I never expect it. So grateful for Michael this time and for all the reps I’ve had in the past!
12/14/2025
Sonja O. VERIFIED CUSTOMER
Dear Lexus Team . Mr. Randy is always an excellent time and great place to be with. Thank you for your service and dedication. Sonja
12/14/2025
Esther G. VERIFIED CUSTOMER
Michael Kim was amazing! He was very welcoming and he explained the service clearly and patiently. I was extremely impressed and happy with the whole experience there. Thank you!
12/13/2025
Lan N. VERIFIED CUSTOMER
As always, Michael exceeds expectations. He is thorough, communication is excellent and always a pleasure to work with.
12/13/2025
Suresh Y. VERIFIED CUSTOMER
Michael Kim was very helpful. From the moment I arrived and met him, I felt comfortable and confident, and everything went smoothly. He was very insightful about my aging Lexus and my plans to get a new one, and he advised me well. I now feel confident in my decision to go with a brand-new ES.
12/13/2025
Domenic C. VERIFIED CUSTOMER
Communicated and kept me informed. Very pleased with Randy
12/13/2025
Andre B. VERIFIED CUSTOMER
I have to thank Ben for his wonderful and remarkable customer support as always. Even though I have a n older car, the stellar service at Putnam Lexus and the courtesy and professional of the staff keep me going there. Thank you for everything. Andre
12/12/2025
Irene I. VERIFIED CUSTOMER
Always satisfied with your service. The service people are always helpful and pleasant
12/12/2025
Renn C. VERIFIED CUSTOMER
Ben was great, responsive, thorough and most of all very reasonable when unexpected things occurred. Thanks!