Very professional service. I appreciate the loner card as well. Ben provide clear explanation of tech findings and repairs.
3/27/2026
Livius G. VERIFIED CUSTOMER
First time being assisted my Mr. Kim. He was incredibly helpful and went above and beyond. Will look forward to working with him on my next service. Thanks!
3/27/2026
Hakan C. VERIFIED CUSTOMER
Very well customer service so polite
3/27/2026
Robert B. VERIFIED CUSTOMER
Thanks Randy and to Putnam Lexus team for taking care of my car.
3/26/2026
Mike S. VERIFIED CUSTOMER
Randy was great and handled everything I needed.
3/26/2026
Ajay J. VERIFIED CUSTOMER
Ben was as usual very thorough and helpful…
3/26/2026
Jairo A. VERIFIED CUSTOMER
Benjamin Nino was above and beyond with his service. He was very honest and helpful. Is my first time and he made my visit better.
3/26/2026
Amelia F. VERIFIED CUSTOMER
Thank you for your swift attention and for fixing the issue without any cost!
3/25/2026
Rohani S. VERIFIED CUSTOMER
I made a mistake and went wrong day for my appointment and the person who was there was very nice and he went to check and said it’s ok they will service my car .Ben was very helpful too. I love to come for service very friendly staff.
3/25/2026
Daniel G. VERIFIED CUSTOMER
Excellent write-up of my service requirements by George. Very professional and personable. Will request him again.
3/25/2026
It Management. VERIFIED CUSTOMER
The moment that I got the car it did not turn on an I had to ask for help and then when I got home the infotainment system had issue again- this time it was a new problem and would lose connection to my iPhone and would not connect again
3/25/2026
Chris M. VERIFIED CUSTOMER
Welcomed when I drove in, and was guided and received fantastic communication throughout the process. My service finished ahead of schedule. Will return next time.
3/25/2026
Deina S. VERIFIED CUSTOMER
Benjamin has been my service provider since I purchased my vehicle in 2025. He is truly the best, always so nice and attentive. Even though I relocated to another city, I still do the 40 min drive to Putnam because of Benjamin. He deserves a recognition. Million times thank you!!!
3/25/2026
Jonathan And. VERIFIED CUSTOMER
Ben is great as always!
3/25/2026
Matthew Z. VERIFIED CUSTOMER
There is a cracking sound when the drivers seat moves into position when the car is turned on. Sounds like gears skipping.
3/24/2026
Curtis V. VERIFIED CUSTOMER
David was great, give him a raise
3/24/2026
MONICA P. VERIFIED CUSTOMER
Exceptional!
3/23/2026
Gabriel D. VERIFIED CUSTOMER
Great experience
3/22/2026
Michael G. VERIFIED CUSTOMER
They kept me informed of what was going on and I do appreciate that everything is fine