George is excellent. He has served me in an extremely professional and friendly manner for the past few years!
Your Service Team is terrific.
My other car is a Benz and the Steven’s Creek Benz dealership should learn from you guys how to do Service well.
Keep it up!!
2/27/2026
Hans S. VERIFIED CUSTOMER
Eda did a fantastic job of taking care of the issues on my wife’s RX350h. She provided us with the highest quality of service and support, that one expects from a top tier luxury car dealership.
2/27/2026
Kimberly B. VERIFIED CUSTOMER
Benjamin was helpful kind and professional as usual. His care gas broght mre back to Lexus for regular services!!!
Thank you
2/27/2026
Rong Z. VERIFIED CUSTOMER
Randy is super new nice to help me with the recent service . Thanks a lot!
2/25/2026
Jaclynn N. VERIFIED CUSTOMER
David is always helpful and efficient. So appreciate him.
2/25/2026
Keith V. VERIFIED CUSTOMER
Very happy with Randy's professionalism and follow up.
2/25/2026
Quintard G. VERIFIED CUSTOMER
Randy is simply ⭐️⭐️⭐️⭐️
2/25/2026
Michael D. VERIFIED CUSTOMER
Randy Solomon was excellent, as I knew he would be. He was responsive, kept me apprised, and was a great comfort to me. Thank you!
2/25/2026
Carolyn F. VERIFIED CUSTOMER
Everything worked out fine. I had to wait for an appointment but I was able to start the car and get it to Lexus and was well treated.
2/25/2026
Linda S. VERIFIED CUSTOMER
David is always extremely helpful and considerate…and he was today. He expedited my service as he knew I needed to drive back to Sonoma snd wanted to avoid getting caught in heavy afternoon traffic. I always appreciate his support of my, the “customer.”
2/25/2026
Gary L. VERIFIED CUSTOMER
Very positive experience
2/24/2026
Nghi L. VERIFIED CUSTOMER
The shuttle was a sigh of relief in an otherwise routine service. I greatly appreciated the professionalism shown and the services rendered. My car is cleaner, my oil is changed and I was able to shop thanks to the courtesy shuttles provided. It is truly an amazing experience and I will keep coming to this dealership for future service. Thank you.
2/24/2026
Joseph T. VERIFIED CUSTOMER
2nd time is the charm. Thank you to the whole team for getting the NX back on the road running safely.
2/23/2026
Rajesh K. VERIFIED CUSTOMER
Good job of keeping me informed. Thanks.
2/23/2026
Jennee A. VERIFIED CUSTOMER
He provided excellent service. Was patient and really took the time to find out why the same issue which was fixed in the past by your dealership still continues to occur.
2/23/2026
Will W. VERIFIED CUSTOMER
Randy is really nice and professional!
2/22/2026
Winslow Y. VERIFIED CUSTOMER
Michael had great customer relations skills, communication, keeping me informed.
2/22/2026
Michael N. VERIFIED CUSTOMER
Randy is great to work with. Very helpful.
2/22/2026
Nicole C. VERIFIED CUSTOMER
Randy was super friendly, knowledgeable, and communicative. Would be glad to have him again in the future!