service was performed nicely with a fast turn around time. Ben was very helpful and communicated well with me.
3/4/2026
Marlene S. VERIFIED CUSTOMER
My first experience with my new used Lexus and found everything to be very easy and Ben very communicative. Thank you
3/4/2026
Cecilia P. VERIFIED CUSTOMER
Excellent!
3/4/2026
Samina A. VERIFIED CUSTOMER
Car was ready earlier than ETA time ! Great work from your service team on performance!
3/4/2026
Christina L. VERIFIED CUSTOMER
He’s truly the best customer service!
3/4/2026
Kanako S. VERIFIED CUSTOMER
Eda was great through the whole process
3/1/2026
Iliana S. VERIFIED CUSTOMER
Michael was very helpful and explained everything.
3/1/2026
Sharon P. VERIFIED CUSTOMER
Very happy with service we have received. Thank you!
3/1/2026
Doris A. VERIFIED CUSTOMER
George was the best! Thank you!
3/1/2026
Soloman C. VERIFIED CUSTOMER
Video taken is not viewable. The video is out of focus and moved so fast not sure the purpose of taking the other than to show the car is on rack for inspection.
3/1/2026
Paul F. VERIFIED CUSTOMER
George is the only reason I drive from San Francisco to have my car serviced at Putnam.
3/1/2026
Jim L. VERIFIED CUSTOMER
Randy was clear and helpful, and I’m glad that I got a new battery.
3/1/2026
Elaine B. VERIFIED CUSTOMER
Michael is an awesome service advisor and provides competent and professional counseling. I appreciate the fact that he fully researched my issue. Thanks for having such a genuine, caring and professional team member at Putnam Lexus in Redwood City!
2/28/2026
Deborah D. VERIFIED CUSTOMER
Pleasure working with Michael. communicated well and was fun to work with.
2/28/2026
Brian L. VERIFIED CUSTOMER
David Liss is an extraordinary Service Advisor. Putnam is lucky to have as an employee. In all of my 60 years of experience with automotive dealerships, I have never encountered an individual that was as thorough
and honest as David Liss.
2/28/2026
Susie C. VERIFIED CUSTOMER
Fixed the problem and great communication throughout process to uncover issue.
2/27/2026
Lidwina B. VERIFIED CUSTOMER
Great customer service.
2/27/2026
Annie L. VERIFIED CUSTOMER
Excellent service and communication. Thank you.
2/27/2026
Shireen H. VERIFIED CUSTOMER
Thank you
2/27/2026
Jin-Wu W. VERIFIED CUSTOMER
Randy handled everything for my car service. I just need to drop it off and come back to pick it up. Worry free!