Working with David was easy and stress free, I appreciate his explaining of what they were going to work on.
2/8/2026
Lu L. VERIFIED CUSTOMER
There was a mix up with the paper work that caused a great confusion about the history of service records. A little more attention to the details will be highly appreciated in the future
2/8/2026
Claudia C. VERIFIED CUSTOMER
Excellent service and thank you! I
2/8/2026
Anna S. VERIFIED CUSTOMER
Thanks for your service!
2/8/2026
Timothy F. VERIFIED CUSTOMER
Randy and James were great! Thank you!
2/7/2026
Nathan L. VERIFIED CUSTOMER
Excellent service, good customer services.
2/7/2026
Lori B. VERIFIED CUSTOMER
I am so pleased with the service at Putnam Lexus. Benjamin went above and beyond to get my vehicle repaired. He was very knowledgeable and professional. You don’t find that kind of service anymore. Lexus is lucky to have such a great employee. Thank you Benjamin Nino!
2/7/2026
Caryn K. VERIFIED CUSTOMER
Prompt service and even finished the service ahead of schedule.
2/7/2026
Esperanza J. VERIFIED CUSTOMER
Great service!
2/6/2026
Hannah M. VERIFIED CUSTOMER
My care was brought in for a 10k mile tune up and recall repair. What was supposed to take 1 day took 5. They had to do a manual reset and I don’t even know why. No one who knew why was there when I picked my car up so I was asked to sign off when I didn’t know what really occurred . The manager was additional additionally not there and I was handed my keys and no one told me where my car was located. All around poor experience.
2/6/2026
Christine K. VERIFIED CUSTOMER
It was a seamless experience. Thank you
2/6/2026
Judith S. VERIFIED CUSTOMER
Era Waylon’s was exceptional. She was perceived, thoughtful, and efficient. One of the best service coordinators I’ve ever had.
2/6/2026
Scott G. VERIFIED CUSTOMER
Randy is always very helpful and courteous.
2/6/2026
Shivan P. VERIFIED CUSTOMER
Eda was a great advisor. She was friendly, communicative, and helpful throughout the time my car was in service.
2/6/2026
Amro Y. VERIFIED CUSTOMER
Thank you, I had a great experience with Randy!
2/6/2026
Goce M. VERIFIED CUSTOMER
Staff is amazing as always. Randy was my advisor for this service and did an amazing job as before.
Thank you!
2/5/2026
Brian K. VERIFIED CUSTOMER
Good Job
2/5/2026
Lynne R. VERIFIED CUSTOMER
Always get the best from Randy!
2/5/2026
Yasmine E. VERIFIED CUSTOMER
Excellent!
2/5/2026
Anna W. VERIFIED CUSTOMER
Ben is a wonderful service rep and all the maintenance seems to have been done in a clean and timely way. Thank you for your consistently great service.