Laura B was great and so was the shuttle driver perfect experience
6/1/2019
William M. VERIFIED CUSTOMER
I brought my truck in at 6pm on the Friday of Memorial Day weekend and Aaron was great - handled everything and got quite a bit of work done on Saturday and the remaining work first thing Tuesday, early enough that I was able to pick my vehicle up on the way to work in the morning.
6/1/2019
James H. VERIFIED CUSTOMER
This was my first and last visit. This was a really frustrating experience. I waited for about 45 minutes to pick up my vehicle. Nobody helped me at all. I cannot tell you how many people walked by me, never said hi, never asked if I needed anything. One of the worst experiences at a dealer I have had. My next car decision just got easier - it won’t be a Ford. Ram will get my truck business
6/1/2019
John C. VERIFIED CUSTOMER
My son sat for an hour an no one was able to help him, so he left.
Nothing was done on the vehicle. It turned out to be a waste of time and a trip for him.
6/1/2019
Peter S. VERIFIED CUSTOMER
Repeat client as a result of Josh's great help and knowledge of the old vehicle and my objective with it. Much appreciated.
6/1/2019
Chris D. VERIFIED CUSTOMER
Great service by Andrew, would highly recommend!
6/1/2019
Felipe B. VERIFIED CUSTOMER
Easy service. Darrell got me in and out of service in a timely manner.
6/1/2019
Nancy S. VERIFIED CUSTOMER
Great job as usual...
6/1/2019
Victor B. VERIFIED CUSTOMER
Great job. Thanks
6/1/2019
Lyn K. VERIFIED CUSTOMER
Andrew is a true customer advocate.
6/1/2019
Eric D. VERIFIED CUSTOMER
Bob is an awesome service provider. He takes care of your vehicle as if it wqs his own. I totally trust this service department when he is working with me.
6/1/2019
Gregory M. VERIFIED CUSTOMER
Excellent service - quality and reasonable cost
Thanks
Greg
6/1/2019
David M. VERIFIED CUSTOMER
Love the customer service I get at Grapevine Ford.
6/1/2019
Stanley S. VERIFIED CUSTOMER
Michael, Bridgette, Anna and Miguel were awesome!
6/1/2019
Lisa B. VERIFIED CUSTOMER
Excellent service today!! Jason Scaff and the entire service team was very customer oriented!
6/1/2019
Scott H. VERIFIED CUSTOMER
Andrew is very personable and listens well.
6/1/2019
Kris R. VERIFIED CUSTOMER
Fast and courteous stvice
6/1/2019
Sergio R. VERIFIED CUSTOMER
Quick an efficient service, Alfredo is a very good service advisor
6/1/2019
SHAWN D. VERIFIED CUSTOMER
Jody was great. She kept me informed about the repair progress.