Thank you! Aaron was prompt and thorough. Great to work with! Thank you Aaron!
6/6/2019
Michael H. VERIFIED CUSTOMER
This was the first time I had a problem with the service department. It took over 2 1/2 hours to install Skylink which I was told (by the person who set up the appointment) it would take 45 minutes. Second I asked Laura to check the emergency brake. That wasn’t done. The report states the exterior was washed. It wasn’t. Also after I signed the report it took 20 minutes for her to locate my car. Also, I have no idea what has to be done to activate Skylink. I was given no information about this.
6/6/2019
Jordan H. VERIFIED CUSTOMER
Pete is great and one of the main reasons I keep going back to Grapevine Ford.
6/6/2019
Mark H. VERIFIED CUSTOMER
Pete is a real asset to your dealership, stays involved and keeps me informed until job is complete. A real pleasure, thanks
6/6/2019
Kevin G. VERIFIED CUSTOMER
Great
6/6/2019
Chris F. VERIFIED CUSTOMER
Great service. The problem with the vehicle was identified quickly and fixed promptly after that. Communication from Bryan about the issue with the vehicle and the steps taken to fix it was awesome. I feel more informed and also in good hands.
6/6/2019
Terry M. VERIFIED CUSTOMER
At check in I was told my car would be washed and service. It wasn't washed, I hoped the service was truly done on my car after 2.25 hrs of waiting.
6/6/2019
Ethan M. VERIFIED CUSTOMER
Great service
6/6/2019
Warren K. VERIFIED CUSTOMER
Great service, great people.
6/6/2019
Ryan C. VERIFIED CUSTOMER
Bob was a great help! Will definitely return.
6/6/2019
GARET T. VERIFIED CUSTOMER
Laura was extremely helpful and kept me in the loop throughout the wait for my carz
6/6/2019
Dustin M. VERIFIED CUSTOMER
Provided great service
6/6/2019
Christopher N. VERIFIED CUSTOMER
Pete is phenomenal, he helped me every step of the way and always takes care of me when I get my car serviced
6/6/2019
Eric K. VERIFIED CUSTOMER
My service advisor deserves a raise she knocked it out of the park thank you jody
6/6/2019
Michael L. VERIFIED CUSTOMER
Josh was very informative and kept me informed as to the status. Very satisfied with the service and attention.
6/6/2019
Cagen R. VERIFIED CUSTOMER
Great work!
6/6/2019
David B. VERIFIED CUSTOMER
Jody did an excellent job today helping me with my service
6/6/2019
John H. VERIFIED CUSTOMER
First rate job by Mr.Shannon. He kept me updated throughout the process...very courteous and knowledgeable.
6/5/2019
Edward K. VERIFIED CUSTOMER
Excellent service and great people to work with...