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Real Reviews from VERIFIED CUSTOMERS
Leslie B. VERIFIED CUSTOMER
Thank you so much ! Miguel always does a fantastic job to take care of my car!
2/17/2020
Steven R. VERIFIED CUSTOMER
Bob is great to work with. He took care of everything from the loaner to getting my car fixed.
2/17/2020
John L. VERIFIED CUSTOMER
Jody was awesome, she goes above and beyond the extra mile. She knows her vehicles and she keeps in touch with them customer. Words can’t describe her and how much of a great asset she is to the dealership.
2/17/2020
Hector A. VERIFIED CUSTOMER
Tyler is a really good advisor. He surpassed my expirations.
2/17/2020
Kelly S. VERIFIED CUSTOMER
As always Pete took care of my car got the issue resolved quickly. I appreciate his dedication to customer service! He is a great service advisor! Thanks Pete
2/17/2020
Barbara G. VERIFIED CUSTOMER
Daren quickly addresses all concerns and provides exceptional service.
2/17/2020
John W. VERIFIED CUSTOMER
Aaron McBride is a knowledgeable Ford and Lincoln advisor. He not only understands how my vehicle works, but more importantly he knows the Grapevine Ford and Lincoln system. His information is reliable as well as the expectations he provides. Even when things don’t go quite as expected he has already set into motion a temporary fix that is quite acceptable, while never taking his eye off the final solution. Aaron McBride is why I stay with Grapevine Ford and Lincoln.
2/17/2020
Bob T. VERIFIED CUSTOMER
Great job I wish the service department had a dedicated person to answer phone questions
2/17/2020
Riley S. VERIFIED CUSTOMER
Awesome customer service!!
2/17/2020
Jane B. VERIFIED CUSTOMER
Outstanding service.
2/17/2020
Michael K. VERIFIED CUSTOMER
Door lock problem was not fixed
2/17/2020
Tim S. VERIFIED CUSTOMER
Bob Leininger is a knowledgeable service advisor who is a gentleman and a friend!
2/16/2020
John M. VERIFIED CUSTOMER
Thanks to Pete for getting my truck in and out so quickly this morning, even after I asked for an alignment.
2/16/2020
Garry A. VERIFIED CUSTOMER
Jodi did a great job communicating and taking good care of us to fix the problem
2/16/2020
David M. VERIFIED CUSTOMER
Tyler provided a good service
2/16/2020
Jennifer R. VERIFIED CUSTOMER
One of the best experiences I've had at Grapevine Ford. The positive out come was super friendly, honest and timely.
2/16/2020
David P. VERIFIED CUSTOMER
Jody was very professional.
2/16/2020
Douglas I. VERIFIED CUSTOMER
Thanks Pete...excellent service!!
2/16/2020
Linda P. VERIFIED CUSTOMER
Andrew was great to work with and was a big help
2/16/2020
Bryan B. VERIFIED CUSTOMER
Thank you Kevin Magee for always making our emergency’s a priority and getting us back on road again. Bryan and Kim Bellamy
2/15/2020