Very pleased with my service and service representative, Andrew Shannon. My score on a 1-5 satisfaction scale is a resounding 5! Bravo.
Greg A
2/23/2020
Maddie S. VERIFIED CUSTOMER
Jody is amazing and the reason I keep coming back! She is totally transparent and quick to reasond. In a world where you can sometimes feel like a number, when it comes to big companies I gladly fight the traffic from Saginaw to Grapevine to get the service I have received over the last month on both my scheduled visits! Thank you Jody ?
2/23/2020
RONNIE M. VERIFIED CUSTOMER
Aaron was great, very professional and kept me informed on the status of my vehicle.
2/22/2020
Joseph R. VERIFIED CUSTOMER
Andrew was very helpful and engaged. Will ask for his assistance next time
2/22/2020
Andrew M. VERIFIED CUSTOMER
Jody as always has made the extra effort to surpass my expectations
2/22/2020
William W. VERIFIED CUSTOMER
Tyler is a great service advisor who want above and beyond to help me
2/22/2020
William V. VERIFIED CUSTOMER
No need to contact me. I will never visit grapevine ford again.
2/22/2020
Shamaila A. VERIFIED CUSTOMER
Laura Benavides is absolutely amazing! She is super efficient and provided excellent customer service!
Thank you!
2/22/2020
Heath G. VERIFIED CUSTOMER
Did a great job!
2/22/2020
MARY M. VERIFIED CUSTOMER
Aaron is AWESOME. He is the reason I enjoy doing business with you. Very Professional, Honest, and caring.
2/22/2020
Roger R. VERIFIED CUSTOMER
Good communication from Jason, had me updated with my vehicle every time never had to call to see what was going on or nothing. I would definitely come back with Jason if i need service on my vehicle.
2/21/2020
Richard D. VERIFIED CUSTOMER
None
2/21/2020
Thomas P. VERIFIED CUSTOMER
Everything was great.
2/21/2020
Scott H. VERIFIED CUSTOMER
Andrew and his team do a great job with my F250. Thank you!
2/21/2020
JULIA V. VERIFIED CUSTOMER
Done right the first time
2/21/2020
Bryan B. VERIFIED CUSTOMER
Very impressed with Tyler, will definitely request him next time I’m in!