Thank you! Tyler was very courteous and polite...well done.
2/24/2020
Michael K. VERIFIED CUSTOMER
Brian provided excellent service and communication from start to finish. His follow up on my second visit for the same problem was excellent. The technician found the issue on my second visit.
2/24/2020
Kathryn R. VERIFIED CUSTOMER
Great service
2/24/2020
Fred S. VERIFIED CUSTOMER
I always get great service at Grapevine Ford. I'm not sure how long I will keep this truck. I still have two more years till it's paid off. Considering I am 70 years old, it may be the last vehicle I will have. Will cross that road when I get there.
2/24/2020
Roselind R. VERIFIED CUSTOMER
We will see
2/24/2020
Bruce G. VERIFIED CUSTOMER
I am concerned about the 3 hour 45 minute oil change time. I understand that Lincoln is having to wait for Ford customers service. This is a concern for future sales and services.
2/23/2020
Zack B. VERIFIED CUSTOMER
Thanks for the great service. He is who I will be using in the future for all my service.
2/23/2020
Vince G. VERIFIED CUSTOMER
Andrew is always helpful and willing to go the extra mile to provide excellent service.
2/23/2020
Sheryl C. VERIFIED CUSTOMER
Great, fast, effective experience
2/23/2020
Thomas S. VERIFIED CUSTOMER
Bob was attentive and helpful when I brought my vehicle in. While it was being serviced he kept me updated on the process. I’m completely satisfied.
2/23/2020
Frank D. VERIFIED CUSTOMER
Very professional young man.
2/23/2020
Lorraine K. VERIFIED CUSTOMER
While your service on my escape was great, my only complaint is your lot is too crowded there is no room for customers to park...my ride home almost had to drive down the service road the Chevron station to wait for me to be sure my car was done. There are new trucks parked along the side of the drive, not to mention all the cars on the other side of the bay. How there aren't any accidents is a mystery. You need to either move to another location that is bigger or have most of your stock moved to the lot on Freeport pkwy where my suv was when I bought it. To be truthful, I am considering going to another dealership for my service because of the congestion in your lot
2/23/2020
Aliza M. VERIFIED CUSTOMER
Would have preferred explanation of all recommended services
2/23/2020
Scott H. VERIFIED CUSTOMER
Great timely service!
2/23/2020
Luis B. VERIFIED CUSTOMER
Tyler Jaquess is an excellent customer service representative. He is one i will always look for when i need my truck serviced. Very glad he helped me..