Pete was fantastic! Direct to the point, knowledgeable, and friendly. I will request his services in the future.
2/28/2020
Aaron B. VERIFIED CUSTOMER
Great service and quick. Thanks for the communication as it progressed. Very happy with the service.
2/28/2020
BYRON D. VERIFIED CUSTOMER
Nice job, thank you.
2/28/2020
Richard D. VERIFIED CUSTOMER
Knowledgeable, courteous, respectful, results oriented, timely,
He makes Grapevine Ford a company I like to do business with. He make your company look good.
2/28/2020
Stephen S. VERIFIED CUSTOMER
Bob was great to work with! Very speedy.
2/28/2020
DEVON T. VERIFIED CUSTOMER
Check engine light came back on 4 days after service.
2/27/2020
Janis B. VERIFIED CUSTOMER
As long as you have Daren Hayden we’ll go nowhere else.
2/27/2020
Samuel L. VERIFIED CUSTOMER
Thanks
2/27/2020
Majie K. VERIFIED CUSTOMER
Quick, courteous service as always.
2/27/2020
Adam M. VERIFIED CUSTOMER
Handled in a very timely, professional manner.
2/27/2020
Jessica M. VERIFIED CUSTOMER
I came in at 830a with an appointment and exact reason my car was there. Moved to 2 different sales people bc they did not know what my car repair was for. Attempted to reach my sales person from 330-430p. He finally responded and said car was ‘test driven’ (Most likely at 4p) with no answers so I had to get a rental car bc they did not perform the requested recall service yet. they attempted to put me in a smaller vehicle- checking the vehicle that I drove in might be helpful. Both the main service desk and rental car desks were dirty, paperwork and kid artwork everywhere, 2 open bags of chips, empty water bottles- it was gross. Told my salesperson to notify me before a certain time frame so I can go pickup my car but again a full day later to test it out. I declined the service recommended mainly bc I can’t spend another week with my car in the shop. He was not there at pickup, I had three luck size car seats and 4 people stood and watched me remove and install them on my own. Customer experience was lacking in most areas during my time there.
2/27/2020
Kerry W. VERIFIED CUSTOMER
Did a good on what was needed.
2/27/2020
Kenneth J. VERIFIED CUSTOMER
The service was good and the representative was personable.
2/27/2020
Karla C. VERIFIED CUSTOMER
Thank you
2/27/2020
Rick W. VERIFIED CUSTOMER
Quick and professional
2/27/2020
Timothy S. VERIFIED CUSTOMER
Bobs great to work with.
2/27/2020
Wade H. VERIFIED CUSTOMER
Aaron kept me informed. that is very important. thanks!