Mr. Roshell consistently ensures our vehicles are delivered on time and as promised. Mr. Roshell is our "go to guy" for all of our vehicle needs.
3/3/2020
Brian B. VERIFIED CUSTOMER
Great fast accurate service
3/3/2020
James G. VERIFIED CUSTOMER
I am not interested in trading right now but I may be down the road.
3/3/2020
RICHARD M. VERIFIED CUSTOMER
Good service
Best price among competing dealers :)
3/3/2020
Sharon K. VERIFIED CUSTOMER
I appreciate the opportunity to get all services I wanted complete by Tyler offering a loaner vehicle so it could all be done by the next business day, which saved me time from having to take it in another time. Tyler also helped to move a few items from my vehicle to the loaner and helped me to get a good deal on the service.
3/3/2020
Joe R. VERIFIED CUSTOMER
Daren is the best
3/3/2020
Trent G. VERIFIED CUSTOMER
Jason was great! Love the service provided by Grapevine Ford.
3/3/2020
Brandon W. VERIFIED CUSTOMER
Pete is always a joy to work with, and always treats me right.
3/3/2020
CUMI W. VERIFIED CUSTOMER
Laura was my service advisor. When I showed up for my 10am appointment I didn’t see Laura. Another service advisor helped me and got my truck put in the system. My promised time for my truck to be ready was 12:15. I called at 1:00 to get a status because no one called me. Representative said all advisors were busy and she would get me a callback. Instead of waiting, I drove back up to the dealership. My truck was being pulled up and I walked inside. Still no Laura. The same gentleman helped get me checked out. He was supposed to pull my truck up so that it was ready to go while I paid. I came out, my truck was in the same spot when I walked in. So I got in my truck and left. No one seen me leave. Then at 1:38 Laura calls me to tell me that all went well with my truck....and that my keys were on her desk and my truck was ready to be picked up. I was home by the time I got her call. Kinda a bad feeling to know she didn’t even notice my keys weren’t there or let alone my 30,000 truck was gone. Have to say I’m very dissatisfied.
3/3/2020
Homer B. VERIFIED CUSTOMER
At first my appointment wasn’t on the service departments books . It was under the lead guys name . All went well and my vehicle was serviced in a timely manner . Thank-you .
3/2/2020
Omar K. VERIFIED CUSTOMER
Friendly and helpful staff
3/1/2020
John C. VERIFIED CUSTOMER
Bob was great!
3/1/2020
Rhonda M. VERIFIED CUSTOMER
Andrews service was excellent and prompt. Vehicle was ready in time given upfront .
3/1/2020
Pam T. VERIFIED CUSTOMER
Pete always makes my experience at the dealership so pleasurable. Thank you
3/1/2020
Benjamin T. VERIFIED CUSTOMER
Great service!
3/1/2020
Edward R. VERIFIED CUSTOMER
Very professional service. Good experience, I will return for future maintenance needs.
3/1/2020
KERRY B. VERIFIED CUSTOMER
Great job by Pete, friendly, fast, and professional!
3/1/2020
Perry T. VERIFIED CUSTOMER
Pete Roshell was awesome, you are lucky to have him on your team ????
3/1/2020
DAVID B. VERIFIED CUSTOMER
Top Notch Service
3/1/2020
Ed S. VERIFIED CUSTOMER
Pete is a great Service Advisor and provides Top Notch customer service!