Andrew was knowledgeable, professional, and provided excellent service!
8/5/2020
Joe S. VERIFIED CUSTOMER
I felt that I was pressured to do some unnessary maintenance on my vehicle.
8/5/2020
Clive O. VERIFIED CUSTOMER
Service was bad.
Vehicle was dirty when picked up
8/5/2020
Aaron K. VERIFIED CUSTOMER
Best service experience from a dealership, ever...no joke. Aaron McBride and the team at Grapevine Ford made quick, quality work of a serious turbo coolant leak issue, and got it handled in days instead of the weeks that were quoted to me by other Ford dealerships. Will be coming to see the sales team when I am ready for my next vehicle. A very sincere thanks for a job well done!
8/5/2020
Stephen H. VERIFIED CUSTOMER
Aaron is GREAT!
8/5/2020
David H. VERIFIED CUSTOMER
Tyler is amazing at his job! Great guy and takes care of business. He gave me the definition of personal service, it was like I was his only customer. I will definitely continue to come back because of Tyler!
8/5/2020
Adabelle R. VERIFIED CUSTOMER
Finally had a delightful experience with a service advisor at Grapevine Ford. My previous experiences left a lot to be desired.
8/5/2020
Garrett R. VERIFIED CUSTOMER
This guy goes above and beyond! Even without an appointment, he made sure my vacation wasn’t ruined and got my truck fixed quickly the same day!
8/5/2020
Luke T. VERIFIED CUSTOMER
As always, a good experience at Grapevine Ford. Jason did a great job helping me get our car serviced.
8/5/2020
DIVINA S. VERIFIED CUSTOMER
My forever go to place for service on my Lincoln! Miguel did an excellent job at keeping me informed and up to date on the status of the repair of my car. The entire team at Grapevine Lincoln rock! My fav place for service!
8/5/2020
Kenneth G. VERIFIED CUSTOMER
Why contact me? You weren't interested in the damage your folks caused when I brought it up today.
8/5/2020
Carolyn R. VERIFIED CUSTOMER
Bob, did a gray job, I appreciate his knowledge. 5 stars
8/5/2020
Bob L. VERIFIED CUSTOMER
Jason is always professional, courteous and a pleasure to work with.
8/4/2020
Yolanda H. VERIFIED CUSTOMER
Alfredo helps to put my mind at ease when it comes to the service of my vehicles.
8/4/2020
Patrick L. VERIFIED CUSTOMER
Pete is always a great help.
8/4/2020
Joseph W. VERIFIED CUSTOMER
Great service provided and friendly staff.
8/4/2020
JOHN F. VERIFIED CUSTOMER
Tyler’s awesome.
8/4/2020
Barbara B. VERIFIED CUSTOMER
Jason went above and beyond! Very impressed with his communication, attention to detail and his customer service. I will always ask for Jason when we bring in the truck.
8/4/2020
Lee M. VERIFIED CUSTOMER
Daren has taken care of me before and as always it was exceptional service. He should get an award