Service rep was good Service was good but after spending $1,500 you cheap bastards couldn’t even run it thru the car wash. Bet Westway Ford will next time I need service!
8/8/2020
Richard P. VERIFIED CUSTOMER
Miguel did a superb job. I anticipate purchasing my next truck from Grapevine Ford. Thank you
8/8/2020
Thomas T. VERIFIED CUSTOMER
Thanks. Appreciated the speed of getting the work done and arranges interim transportation while the car was being repaired. Again, thank you.
8/8/2020
JOSE G. VERIFIED CUSTOMER
I am still waiting for my vehicle to be delivered as promised today. I spent 5 hours in the dealership today, it was still not ready for me to drive home. I am waiting on an ETA for the delivery.
8/8/2020
Jack K. VERIFIED CUSTOMER
Jason is an asset for you company,
Profesional, helpful and reliable!!
8/8/2020
Katherine D. VERIFIED CUSTOMER
After coming to this location in the passed and being completely taken advantage of and my MPP plan not being honored, I swore I would never come back. Due to a very unfortunate and unforeseen issue with a tire I decided to give it one last shot, and I’m so happy I did. I am now a proud customer, Tyler went above and beyond to make sure I got everything I needed, and was fair and honest. He sets the standard of how to take care of a customer- Fairly and with integrity. Give this guy a raise, he is a true asset to your team and a great guy. I will be coming back and I hope you pass along my appreciation, Tyler is excellent.
8/8/2020
Glenn J. VERIFIED CUSTOMER
Miguel was the best rep I have had at Ford.. Will definitely be back because of his service.
8/8/2020
Scott B. VERIFIED CUSTOMER
Andrew was great
8/8/2020
MELANIE P. VERIFIED CUSTOMER
Excellent Service
8/7/2020
Maura G. VERIFIED CUSTOMER
This was my first time to work with Tyler and I appreciate his professionalism and friendliness.
8/7/2020
Ileana M. VERIFIED CUSTOMER
I specially asked to check on the engine light on, they fixed one of the issues but the engine light on the car was still on...
8/7/2020
Chris H. VERIFIED CUSTOMER
Absolutely. Pete has provided excellent service once again. Always delivers.
8/7/2020
Greg J. VERIFIED CUSTOMER
Andrew is great
8/7/2020
Leroy W. VERIFIED CUSTOMER
Jody was my help with my whole experience and she is very good and curtious her helping me and a job well done working with her. Thank u Ford!!!
8/7/2020
William T. VERIFIED CUSTOMER
Pete did a great job getting my car in and out.
8/7/2020
Jerry H. VERIFIED CUSTOMER
Aaron and Mark did great job of keeping me informed on repairs status.
8/7/2020
Lance M. VERIFIED CUSTOMER
Miguel was the best service consultant ever! Honest, prompt and followed through.
8/7/2020
Evelyne M. VERIFIED CUSTOMER
Great service as always.
But plz enforce the mask requirements
3 customers were not wearing masks.
Your service reps did ask them to put on their masks
After I called their attention to those not in compliance.
But it should be automatic.
However, I do commend Christopher for a job well done.